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Work experience

Jul 2009Jun 2017

Administrative Clerk / General Laborer

Temporary Services

* Handled AP/AR accounts via QB

* Handled UPS and Canada shipments/invoices

* Utilized Google Docs / Excel to input inventory data

* Analyzed and compared purchase orders and sales orders

* Entered shipping data via SAP / AS400

* Provided pick ticket orders to order pickers

* Organized and filed paperwork accordingly

* Certified forklift operator

* Inspected customers' orders for shipping

Aug 2007Apr 2009

Administrative Assistant-Reservations

Baskins Creek Vacation Rentals

* Collected and posted payments for past due accounts

* Effectively handled / responded to guest complaints

* Received payroll purchase orders for contract cleaners weekly

* Booked reservations for guests and homeowners

* Edited / created web pages and hyperlinks for company website

* Assisted owner with rate conversions for new booking engine

* Inspected rental properties to ensure units were properly maintained and cleaned

* Assisted manager with other duties, such as: entry of rental history and monthly revenue for homeowners

Mar 2007Aug 2007

Merchant Services Representative

* Advised merchants of daily and monthly credit card processing rates / fees

* Provided detailed batch information to merchants 

* Earned and received certificates for maintenance of 95-100% quality call scores

* Assisted customers with terminal / POS support

* Excelled in system programs utilized by the company, such as: Eclipse

Sep 2005Feb 2007

Team Leader / QA Inspector

Team Leader

* Lead Returns Department; 6 associates

* Created Excel workbooks / formularies for all returns

* Handled domestic / international Proforma invoices for all triangular billings, transfers, & returns

* Communicated with domestic / international vendors on daily / weekly basis

QA Inbound Inspector

* Inspected all Sears / Cole Vision eyewear for the Quality Assurance Team

* Created multiple Excel workbooks/ formularies for incoming / outgoing product

* Utilized tools for eyewear inspection

* Communicated with The Buying Team, Product Development, Luxottica Optical Manufacturing, and Memphis QA daily via e-mail and telephone

LPA ( Loss Prevention Associate)

* Multi-tasked in professional environment ( phone lines,faxes, employment applications, and intercom announcements)

* Monitored fire alarms / used dispatch radio

* Monitored Security camera from front lobby for parking lots / warehouse

* Conducted I.D / bag checks for all employees and vendors




University of Phoenix


Holmes Community College


Sonya Richey

Michelle Rule

Don Martin


Feb 2013Present


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