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Work experience

Jul 2009Jun 2017

Administrative Clerk / General Laborer

Temporary Services

* Handled AP/AR accounts via QB

* Handled UPS and Canada shipments/invoices

* Utilized Google Docs / Excel to input inventory data

* Analyzed and compared purchase orders and sales orders

* Entered shipping data via SAP / AS400

* Provided pick ticket orders to order pickers

* Organized and filed paperwork accordingly

* Certified forklift operator

* Inspected customers' orders for shipping

Aug 2007Apr 2009

Administrative Assistant-Reservations

Baskins Creek Vacation Rentals

* Collected and posted payments for past due accounts

* Effectively handled / responded to guest complaints

* Received payroll purchase orders for contract cleaners weekly

* Booked reservations for guests and homeowners

* Edited / created web pages and hyperlinks for company website

* Assisted owner with rate conversions for new booking engine

* Inspected rental properties to ensure units were properly maintained and cleaned

* Assisted manager with other duties, such as: entry of rental history and monthly revenue for homeowners

Mar 2007Aug 2007

Merchant Services Representative

* Advised merchants of daily and monthly credit card processing rates / fees

* Provided detailed batch information to merchants 

* Earned and received certificates for maintenance of 95-100% quality call scores

* Assisted customers with terminal / POS support

* Excelled in system programs utilized by the company, such as: Eclipse

Sep 2005Feb 2007

Team Leader / QA Inspector

Team Leader

* Lead Returns Department; 6 associates

* Created Excel workbooks / formularies for all returns

* Handled domestic / international Proforma invoices for all triangular billings, transfers, & returns

* Communicated with domestic / international vendors on daily / weekly basis

QA Inbound Inspector

* Inspected all Sears / Cole Vision eyewear for the Quality Assurance Team

* Created multiple Excel workbooks/ formularies for incoming / outgoing product

* Utilized tools for eyewear inspection

* Communicated with The Buying Team, Product Development, Luxottica Optical Manufacturing, and Memphis QA daily via e-mail and telephone

LPA ( Loss Prevention Associate)

* Multi-tasked in professional environment ( phone lines,faxes, employment applications, and intercom announcements)

* Monitored fire alarms / used dispatch radio

* Monitored Security camera from front lobby for parking lots / warehouse

* Conducted I.D / bag checks for all employees and vendors

Education

20102010

AAACC

University of Phoenix
19981999

AA

Holmes Community College

References

Sonya Richey

Michelle Rule

Don Martin

Certifications

Feb 2013Present

Forklift

Menlo Logistics