Printing tool Download PDF

Heather Swisher

Health Systems and Management Information Systems

About Me

I have a BA in Spanish from Ohio Northern University.  I graduated May 2010 with a 3.9 GPA.  Currently, I am working on a Bachelors of Science in Business Administration in Management Information Systems from East Carolina University.  I will graduate in May 2016.  I speak Spanish fluently and have worked as a medical translator.  I have classroom experience with Visual Basic and SQL and I frequently work with Excel and html coding professionally.

I am very goal-oriented.  I like to be challenged and prefer to stay busy.  I have a great experience working with business and teams to solve organizational problems and develop future goals.  I enjoy working on complex situations that require a great deal of research and planning to solve.  I thoroughly enjoy computer programming and seem to have a knack for system repair as well.  

Presently, I am employed with a family practice as an EHR coordinator or systems analyst.  My job is to ensure that the software they use is adapted to their needs, analyze their future goals and the requirements of the government and plan and train my practice to meet them, and aid the staff with any computer or data related issues.  In the future, I would enjoy designing or managing software for the healthcare industry but I am open to other possibilities as well.  


Work experience

Oct 2012Present

EHR Coordinator/Systems Analyst

Crystal Coast Family Practice
  • Adapt electronic health records system to practice needs, provide training to staff, general maintenance on office computers, manage and html-code company website, assure compliance to HIPAA regulations and Meaningful Use requirements, assist office manager, solve IT issues
  • Received a raise after 90 days
May 2012Oct 2012

Administrative Assistant

Doctors Vision Center
Oct 2010May 2012

Administrative Assistant/EHR Coordinator

Diabetes and Endocrinology Consultants
  • Monitor front desk, check in patients, communicate with patients via phone, enter patient information into computer EHR system, key charges and enter billing information, some medical coding, balance financial reports and finalize daily charges and receipts.   
  • Assist other employees with using EHR program, create and edit EHR functions to improve time efficiency, and adapt our usage of technology to meet Medicare goals.  
  • Received a raise after six months


References Available Upon Request


2 years of experience with HIPAA privacy and security
Visual Basic Programming
I speak and write fluent Spanish. I have also worked as a medical translator.

Business and Programming Portfolio

Resume Document

Professional Development

  • HIPAA Officer training
  • Attended the Allscripts Client Experience User Conference in 2012 and 2013
  • Attended Southern User Group Conference in 2014
  • Read How to Make Friends and Influence People by Dale Carnegie
  • Member of a curriculum advisory group for Carteret Community College

Volunteer Experience

I volunteered for over two years with a local animal rescue and shelter.  I helped by cleaning and caring for the animals, running adoption events, and by performing some administrative work such as paperwork and running the website and Facebook page.


Jun 2013Jun 2018

Notary Public

State Of North Carolina


  • Ballet
  • Tap
  • Volunteering
  • Sewing
  • Reading
  • Tennis
  • Archery

Professional Links