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Swetha Kumari

Senior Executive Finance - Business Analysis

Professional Summary

Experienced and self-motivated Finance professional with global exposure in Banking, Financials and Customer Management. A Post Graduate with 8 years of diversified exposure in Banking, Financial Planning and Analysis, Corporate reporting, Automation of reports. Proficient in MS tools, SAP, BPC, Finacle & FCRM. Ethical, resourceful and highly effective.

Areas of Expertise

  • Financial Forecasting and Budgeting
  • Data Analysis
  • P&L of all BU’s & Verticals
  • Root Cause Analysis
  • Variance analysis against Budget & Forecast
  • Customer Management
  • People Management & Time management
  • Testing Automation reports

Accomplishments

  • Developed and Implemented an efficient methodology to reconcile the numbers between the Accounting & Reporting through BPC
  • Implemented the Global reports as per business requirements
  • Co-ordinated in automation of the BPC system for , generating the reports successfully for all the BUs, testing the same across the organization
  • Recognized as “Most Diligent & Self Driven Team member of the Unit” by VP Business Finance
  • Best Team lead for the Year 2013- 14
  • Have completed the ELPCP training and was one of the best 3 performers
  • Ability to interact with all levels of management across geographies

Work History

Nov 2014Present

Senior Executive - Finance

Firstsource Solutions Ltd
  • Work on testing the financial reporting standardization on SAP BPC
  • Handling the global reports for FSL through BPC system
  • Generating monthly profitability reports for all Business Units of FSL up to EBIT level
  • Creating Revenue report & Gross margin reports for the Business Units
  • Reconciliation of the Prof numbers M-o-M, quarter end with Accounting
  • Designing & Creation of Client specific reports as per the requirements from BA Team & Management Reporting
  • Coordinate with Business Finance SPOCs to deliver monthly reports
  • Coordinate with Management Reporting Team(NanoBI) to publish the reports  
Jan 2011Nov 2014

Executive - Operations

Firstsource Solutions Ltd
  • Handled process report and SLAs on hourly basis and interacted with Clients in UK
  • Handling Email queues on Billing & Accounts related enquiries
  • Subject matter Expert on Billing & Accounts Section
  • Managed associates performance and achieved the process SLAs
  • Worked as Team Lead and handled a team of 16 associates
  • Monitored emails and coached the associates on the AOI
Jul 2007Jan 2011

Sr Customer Support Associate

Firstsource Solutions Ltd
  • Worked with ICICI Bank NRI Process
  • Verification of International Money transfer & other transactions
  • Activation & deactivation of a/c and ATM cards
  • Assisting the customer to open the accounts
  • Providing the information on the home loans and money transfer to the NRI customer
  • Verification of Customers unresolved query
  • Coordinating with Team members about various new product & updates about existing product

Education

20112013

Post Graduate Program

Karnatake State Open University Mysore

Masters in Commerce - General Finance & Management

20042007

Bachelor of Commerce

Karnatake State Open University Mysore

General Finance & Management

Interests and Hobbies

  • Listening to Music
  • Reading
  • Cooking
  • Gardening

Personal Information

Passport Number -  N6717075

Languages Known - English, Hindi, Kannada, Tamil, Telugu