Steve Van Lint

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  • svanlint@gmail.com
Steve Van Lint

ICT Support Professional

Hi there ...

My name is Steve and I am an ICT professional/enthusiast with a background as a Support Engineer providing 1st and 2nd line Support.

Besides being customer oriented, having good communication skills, I easily adapt to a new environment and possess sound analytical skills.

Over the years I acquired a broad range of technical know-how and am always eager to learn more cool stuff.

Work History

Work History
Sep 2012 - Present

Support Technician

Arco Information

Arco Information develops and sells document, workflow management tools.

As a Support technician, I provide the day to day support for our customers on this software.

I handle and follow up on all incoming requests regarding our own software but also all third party implementations that interact with our software.

Most notable are:

- Kofax Capture and KTM

- IIS

- Microsoft SQL and Oracle databases

- Microsoft Server 2003 up to 2012

Jun 2008 - Aug 2012

ICT Consultant

Pauwels Consulting

As a consulting agency, Pauwels outsources ICT professionals to customers for short and long term assignments.

During that time I worked at following companies:

Delhaize Group

Group Service Desk Engineer

Deloitte

Front Office Engineer

Shurgard Selfstorage

Support Engineer

Stésud

Project Manager

Apr 2005 - May 2008

Application Analyst

DHL-Zaventem
Application Analyst Support ASI(Automated Supplier invoices= A DHL bespoken solution which automates businessprocesses associated with the DHL airline, focusing on supplier invoices) Support Brussels Inventory, Landing & handling module, IRC and TNC module, Brussels Fuel, Contracts, Accruals, Reporting and user security with the ASI application Interact with Amtrix team-EDI and XML mappings Analyze user processes Liaise with programmer Create user work instructions
Jan 2002 - Mar 2005

User Support Engineer

DHL-Diegem
User Support Engineer Software and Hardware support on site for internal users Installation of new pc's and replacement of end of lease pc's Handling network problems and providing network connections for users Installation and maintenance of dial up software(VPN, GPRS,…)
Sep 1999 - Dec 2001

Helpdesk Support

DHL(BAC) BRU-HUB
and Vilvoorde Helpdesk Support Financial Systems Support JDEdwards Financials software
Sep 1998 - Sep 1999

C&A Firma Logidis-Vilvoorde

C&A Firma Logidis-Vilvoorde
Housekeeping Responsible for internal moves Office supplies, printers and copiers
Mar 1998 - Jul 1998

Warehouseman

Artal NV-Londerzeel
Warehouseman Order picking of frozen food items Inventory
Apr 1997 - Aug 1997

Warehouseman-Representative

Mewa(Servibel)-Mechelen
Warehouseman-Representative Pickup and delivery of work clothing at client side for cleaning Getting final measurements for new work clothes for new clients
Sep 1996 - Apr 1997

Handler

General Inventory
Procter & Gamble-Mechelen Handler Supply chain quality check Ensuring continuity of production chain
Oct 1994 - Jul 1996

Warehouseman

Krefel(Correxpo)-Grimbergen
Warehouseman Order picking Fork lift driver Inventory

Education

Education
2012 - 2015

Analist - programmer

Syntra-AB

3 year course in evening school