Suzanne Carawan

Suzanne Carawan


I am a Connector.  What does that mean?  In a world of mavens and sales persons, it means I have an ability to connect individuals and groups of people to each other. I am the bridge that connects a person who needs to install 5 different software programs to a person who can share what they know about virtualization. In the popular phrase "degrees of separation", I am that common share point that helps people further extend their network.  How do I do this?  By sharing what I know of what we all have in common - the need to connect, and the need to find common ground in order to move forward.

My Philosophy

Welcome to Marketing 2.0 - not just a buzz word, but the real thing where the concepts of marketing have been re-booted to match the evolving needs of the consumer and the marketplace. This is now a world of transparency - information accessible everywhere, all the time, and like it or not, your brand is no longer in your hands. 

With Web 2.0 in full swing, your brand really is digital now and it means that it is literally in the hands of people - beyond your control. It's not about controlling the color or the font style anymore. The days of task-oriented marcomm are gone and you now must deal with your brand ambassadors.

Who exactly are your brand ambassadors?  Everyone - from your staff and employees, to partners and vendors, and of course, your consumers, represent your brand. In this digital medium, you must cede control in order to let your brand flourish and prosper. Sound counter-intuitive?  Not to the social "connectors" of the world. This is when your connectors and those able to see and think big picture (what I like to call the 20%) are critical to the success and sustainability of your brand - it's no longer about just an e-newsletter, or a blog, or a wiki - it's about how you connect all of these elements together into the big picture. You need the plan - without it you're adrift and at the mercy of those who can't tell the difference between a brand identity and a logo.

Marketing 2.0 is about discipline, vision and trust - you need all three to get the job done.

Work History

Work History
Jan 2008 - Mar 2008

Creative Director & Social Networking Strategist

Higher Logic

Creative Director and Social Networking Strategist for Higher Logic, a developer of social networking and social collaboration software tools for the non-profit industry.


May 2003

Masters Business Administration

May 1998

Masters Public Health

May 1995