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Suzy Baston

Administrator with 1 years' experience seeks a permanent position.

Summary

Suzy is a hardworking administrator with proven skills and experience in a range of sectors, including Charity, Retail and Public Sector. An antonymous individual, Suzy has experience of working in a range of environments and enjoys working as part of a team or individually. As a graduate of the University of Chichester, Suzy has developed a good level of administrative skills and has proven her ability to carry out a number of tasks using the full Microsoft Suite and a CRM system.

In her most recent role of being a Registrar's Assistant, Suzy has had experience of overseeing a busy administrative process which has involved managing and prioritising a workload, often independently. Her experience to date has provided her with the opportunity to gain an in-depth knowledge of the process, train others, and provide recommendations for streamlining the process.

Suzy is now looking for a permanent opportunity where she will be able to continue to build on her skills.  

Achievements to date:

Registrars' Assistant for Southampton City Council:

  • Working with the transformation team to suggest ways to further streamline the existing process. 
  • Training new users on how to use the new system, and about new changes to the process. 

Shop Manager for Scope:

  • Recruited new staff to join, through advertising and on-board checking
  • Designed a number of different promotions and ran these on a weekly basis

Project Worker for Linkable: 

  • Helped to consolidate the work experience process and training. 

Personal achievements: 

  • Competed in the race for life and raised money for charity
  • Purchased a property

Work History

04/2016Present

Registrars' Assistant

Southampton City Council

Suzy has been responsible for supporting the day to day operation of the certificates within the process within the Register Office. She is responsible for handling all requests from start to end; working with the Registrars to ensure that all certificates are produced accurately and in a timely manor. This has also involved prioritisation of work to meet any urgent requests and problem solving as required. 

To date, Suzy has supported the Implementation team in their review of the processes by providing knowledge of the full process and ideas for how the process can further improve. 

Suzy is a confident user of Microsoft Office and has experience of using a CRM system. 

11/201503/2016

Store Manager

Scope Charity

In the position of Store Manager, Suzy ran a charity shop in which she had the following responsibilities:

  • Financial Administration
  • Recruiting, processing applications, managing and training volunteers
  • Being responsible for my assistant manager
  • Designing a business plan, and deciding on promotions to attract as much business as possible.
  • Financial administration and general administration
  • Problem solving
  • Customer service, liaising and networking

This is where I completed the following training 

  • Retail management
  • Customer magic
03-201510-2015

Project Worker

Linkable

I worked as a Project worker at Linkafé. The café is designed for and run by Service users (adults with learning difficulties).   

  My responsibilities were:  

  • Training and delegating task to both volunteers and service users. For example: cooking, serving on the tills, cleaning and customer service
  • Helping service users to use the computers and helping to run any group necessary        
  • Amending and making resource to help service users to learn  
08-201403-2015

Teaching Assistant and Personal care assistant

Worthing High School

Working at Worthing High School enabled me to have experience working in a different sector.  

Whilst working as a Teaching Assistant/Personal Care Assistant my duties included: 

  • Amending resources for the student and creatively adapting lessons
  • Monitoring the welfare of the student and tracking progress. Making sure there were daily handovers
  • Writing a report of the student’s progress  
  • Liaising with medical professionals and teachers, voicing the student’s concerns
09-201305-2014

Support Worker

Scope

This was my first experience in support work. Where I was a key worker and wrote a report for their annual review

04-201008-2010

Sales Assistant

Coffee Shop.

I trained volunteers to make hot beverages. 

Education

20102013

BA (Hons) Theology

University of Chichester

3 A levels (A-B), 2 AS levels (A-C) and 10 GCSEs (A-B) 

Barton Peveril College and Thorden School