Southampton City Council
Suzy has been responsible for supporting the day to day operation of the certificates within the process within the Register Office. She is responsible for handling all requests from start to end; working with the Registrars to ensure that all certificates are produced accurately and in a timely manor. This has also involved prioritisation of work to meet any urgent requests and problem solving as required.
To date, Suzy has supported the Implementation team in their review of the processes by providing knowledge of the full process and ideas for how the process can further improve.
Suzy is a confident user of Microsoft Office and has experience of using a CRM system.