Susan Ma

Susan Ma

ORGANIZATIONS

Alpha Kappa PsiCo-Ed Business Fraternity

Public Relations and Marketing Committee Chair of Pledge Class

  • Advertised and promoted fundraising and pledge events to active body of 60+ people and the general public
  • Formulated a $550 budget for the Pledge Class Treasurer
  • Invented News Broadcast Project with 4 pledge brothers and played anchorwoman role
  • Created layout and issued instructions for the compilation of the Pledge Class Newsletter

Muir Res. Council

  • Coordinated Paint a Pot/Make Your Own Reusable Bag Event for John Muir's 40th Anniversary Week
  • Assisted in set-up of large events for over 1000 Muir residents such as Burnout and  Spirit Week
  • Gave important input upon changes in Muir College GE's,  Dining Dollars, dining hall food selections, events, etc.

Miss Vietnam of San Diego 2008

  • Placed in the top 10 out of 60 contestants in San Diego County
  • Assisted VAYA in promoting for the annual Lunar New Year Tet Festival by appearing on local television and radio channels and making appearances at local San Diego attractions
  • Worked alongside 20 pageant contestants for a duration of 4-5 months in team building and  preparing for the contest

Summary

Currently a second year undergraduate majoring in Political Science with a minor in Business at the University of California, San Diego. Seeking internship position in a Marketing firm to further knowledge of industry and potential career path in Marketing field. Skills and experience include maintaining high productivity, coordinating events, and easily adapting to new environments. Eager to become involved in the community and seeks experience and knowledge that will be applicable to future career aspirations.

Work History

Work History
Jun 2008 - Sep 2008

Consultative Sales Associate

  • Convinced potential customers to purchase Sears products by informing them with knowledge upon each item gained through on-line training and on the job shadowing.
  • Provided solutions, created customer loyalty and assisted customers with 100% customer service as proven by the performance results of the Sears online Customer Satisfaction Surveys.
  • Worked alongside 20+ employees to help each individual achieve daily sales quotas.
  • Utilized selling techniques to close sales, open credit card applications, and sell protection agreements that increased department sales by at least 20%.
Mar 2007 - Aug 2007

Hostess/Cashier

YOYO Sushi Bar & Grille
  • Efficiently performed closing duties such as running cash/credit transaction reports and balancing transactions up to $2000 per night.
  • Gained networking skills, provided customer satisfaction, and assigned customer seating.
  • Responsible for operating cash register, answering telephone calls, taking to-go orders and reservations.
Nov 2004 - Aug 2007

Clerical Secretary Intern

Iridex
  • Devised new system for maintaining and organizing documents using excel and access that saved department 25% efficiency.
  • Created certificates for the graduation of trainees from different laser console repairing workshops.
  • Managed important documentation by creating permanent records for sorting, filing and labeling.

Skills

Skills

Adobe Photoshop

Microsoft Word, Powerpoint, Excel, Access

Education

Education
Sep 2007 - Present

Bachelors of Arts

University of California, San Diego
  • Expected graduation Spring 2011
  • Served as Muir Res. Council member
  • Member of the Vietnamese Student Association Club

References

References

Cheryl Stockhaus

Ahmad Zadeh