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Work experience

Sep 2015Present

Service Writer

Alberta Lift & Rental Equipment

Jan 2015Sep 2015

Customer Service Representative / Temp Employment

Armtec LP

Calgary, AB Customer Service Representative Answered phones and forward calls Provide consultation to customers with their requests Manage incoming and outgoing emails Prepare quotes and order confirmations Follow up with customer for quotes provided Enter quotes on Market Share spreadsheet Assist customers for walk in sales Attend Open Sale Order meetings for accountability Provide assistance to Sales Representative in retrieving information Sundry duties as assigned by management Filing

Mar 2012Oct 2014

Receptionist/sales Coordinator

Simson Maxwell

Calgary, AB Receptionist/Sales Coordinator Answered phones and forward calls Prepare daily outgoing mail Manage two email accounts for two different positions Open mail and distribute to appropriate individuals Prepare invoices and code them for payment Prepare bank deposits and report them to head office Manage days end totals and enter them into the KPI for department budgets Sundry duties as assigned by management Filing

Jan 2009Nov 2011

Personal Assistant

WFG Securities

Calgary, AB Administration/Personal Assistant I assisted executives with paperwork to compliance standards Did business follow up with fund companies Dealt with client concerns Booked conference calls Prepared management agendas Prepared monthly recognition for qualifying team members Management of business emails Send out appreciation cards to clients Book appointments between client and advisor Booked meeting rooms for employer and client Greeted and seated clients in meeting rooms for employer Kept employer updated on business status Logged team weekly accountability Logged daily progress on team accountability Record minutes for management meetings Answered telephones Opened daily business mail for employer and distribute Type out scripts from rough copies created by employer Created excel spreadsheets, charts and posters to reflect the business

Jun 2006Nov 2008

Team Leader/supervisor

RONA Home & Garden

 Calgary, AB Team Leader/Supervisor I prepared work schedules for my team Prepared and discussed annual reviews with staff Unloaded skids for department displays Assisted clients with window dressings and wall coverings Dealt with client concerns and make them happy Answered telephones Department upkeep in presentation most appealing to client


Senior Accounting Officer

Calgary, AB Senior Accounting Officer


Institute of Children's Literature