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Summary

Susan Su is currently a product manager in the social media industry. Susan's experience spans the non-profit, corporate, and start-up fields, and focuses on understanding and relating to users and voices outside of the United States.

Work experience

Oct 2008Apr 2009

Associate Product Manager

•   Launched hi5’s first premium SMS service in Thailand, leading technical and business discussions with major in-country telecommunications partners.

•   Drove product design, development and launch activities across localization, engineering, QA, and business development teams.

Jun 2008Oct 2008

Content Manager

•   Drove development of an OpenSocial crowd-sourcing interests application to link and store user-generated ‘interests’ to optimize ad targeting and friend-finding.

•   Acquired and managed largest body of schools and colleges content in the social media sphere, exceeding 1.2MM entries.

Oct 2007Jun 2008

Localization Coordinator

•   Launched Google Earth 4.3 in 26 languages and locales, achieving record-breaking international traffic within the first week of launch.

•   Launched the Earth Outreach public benefit program for the first time internationally, reaching six languages.

•   Launched internationalized Help Centers for dozens of country versions of Google Earth and Maps.

Sep 2005Sep 2006

AmeriCorps Wage Claims and Community Outreach Coordinator

CASA Latina via Literacy AmeriCorps

•   Singlehandedly negotiated the recovery of over $8,000 in unpaid wages for low- and no-income clients, saving over 100 attorney hours.

•   Designed and delivered year-long Spanish-language street theater program for day laborers about labor rights, job safety, and immigration policy.

Education

20012005

B.A.

Stanford University

Emphasis on labor and economic histories of societies impacted by colonialism. Awards: - 2004 Undergraduate Research Program Major Grant for honors thesis research on how economics shaped apartheid legislation in South Africa. - 2003 Chappell-Lougee Award for research project on how the organics movement impacted French agribusiness.