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Work History

Ago 2016Present

Sales Assistant

Tommy Hilfiger 

Able to help customers find what they want.
Experience of working in a commission based sales environment.
Able to maintain high standards of display & visual merchandising to ensure the store is well presented.
Ready and able to work individually or within a team environment.
Able to promote a store and its products.
Able to accurately describe a products features and benefits to a customer.

Sep 2015Mar 2016

Human Resources and Customers Manager

Orange Evasion - Empresa de Trabalho Temporário Lda.

Management of recruitment and selection processes;
Management and promotion opportunities;
Analysis and diagnostic profiles ;
Conducting interviews;
Management of clients with negotiation processes.

May 2014Aug 2015

Human Resources Manager,Training & Quality Control

Expressmobil, Lda. (Franchising Expressglass)

Creating a Services Workflow;
Responsible for improvement;
Creation of internal audit plans;
Responsible for training plans;
Responsible for internal health and safety system in partnership with a serve provider entity;
Human Resources Management in partnership with the Internal Supervision and Administrative Service

May 2012Apr 2013

Training Manager

Tecnin Training, S.A

Funded Training Project Management, 2.3 and 3 types of POPH.

Oct 2012Jul 2013

Technical Training and Human Resources

Cultural and Social Center of S. Adrião

Study of training activities implemented by the institution;
Application form of training study circles in the institution;
Dissertation of the results from the internship final report: "The study circles as an alternative form of vocational training in the context of a Private Institution of Social Solidarity".

Sep 2010Jul 2011

Collaboration with TecMinho the Department of Continuing Education under the Project and Training Seminar Human Resource Management

TecMinho -University Association

Collaboration with TecMinho's Department of Continuing Education under the Project e-learning course RJUE - Introduction to Legal Regime of Urbanization and Construction - with AML;
Collaboration in the organization of the VII Seminar e-learning "Learning in social networks: expand and collaborate" (April 1, 2011).


Sales Assistent (Part-time)

The Fashion Store Royal

Customer Service;
Choice and selection of collections;
Window dressing;
Account Management;
Handling Sales with PRIMAVERA software.



Master in Education - Training, Work and Human Resources

University of Minho

Contexts and Training Practices, Work and Human Resources;
Development and Human Resource Management;
Organization and Management Training;
Professional Insertion and Labor Market;
Labor Law;
Health and Safety at Work;
Assessment and Financing of Training;
Policies for Education and Training Lifelong.


Bachelor in Education

University of Minho 

Training and Human Resource Management;
Theory and Practice of Evaluation of Education;
Quantitative and Qualitative Methods of analysis;
Design, Management and Educational Projects Evaluation;
Educational psychology;
Education policies;
Distance Education and e-learning;
Methodologies of Education and Training.



CCP – Trainer Professional

institute of Employment and Vocational Training

Nº EDF F581131/2012


Approach to Quality Management System

XZ Consultores

Technical Customer Service, Sales and Claims Management

XZ Consultores


XZ Consultores

Additional Training 


Participation in the I Think I Think Tank RH "Lessons from the Present, Future Challenges".


Organization of the XI Conference of Education "On the rails of the future and Entrepreneurship";
Collaboration in the organization of the I Pratical Forum e-learning at UM - COLLABORATE 2011. TecMinho;
Collaboration in the organization of the X International Congress Galician-Portuguese of Educational Psychology. UM;
Participation in the II Forum Shows Theory work and Training U.M Assessment Practices;
Participation in the Graduate Seminar in Curriculum Studies and Educational Technology U.M;
Participation in the IV National Meeting of Educational Sciences students. " Evora.


Participation in the 2nd International Congress on Assessment in Education. UM;
Organization of the III National Education Students Meeting. UM;
Participation in the conference "Education in the Republic: Past, Present and Future." UM;
Collaboration in the organization of the X Days of Education "Roots of an uncertain path." UM;
Participation in Salon entitled "Technology and Human Relations" FNAC.


 Technical skills:
Software Knowledge spring in optical sales.
Experienced in the use of SPSS software (Statistical Package for Social Sciences);

Computer skills:
Vast Experience with Office software Windows operating system;
Vast Experience with Office software (Word, Excel, Access, PowerPoint, Visio);
Basic knowledge of graphic design applications (Adobe Illustrator ™ and PhotoShop ™);
Experienced with social networks interaction (LinkedIn, Facebook).

Linguistic competences:
Mother tongue:

Other languages:
English and Spanish

Communication skills:

Blog author:; 
Streamlining groups (youth work groups);
Skills to deal with public (comes from the experience of organizing events);
General leadership: Vice - Chairman of Nedum (Education Student Center of the University of Minho) - 2010; 2011;
Oral communication skills and aptitude / interest in the written communication;
Adapt to multicultural environments;
Motivation and interest by different dynamics;
Self-esteem and emotional stability.

Organization skills:

Organizational capacity (comes from Congress and events organization, further training);
Leadership and management of projects and teams;
High capacity for self criticism and self evaluation;
Organizational skills and labor planning.

Organization of the X Days of Education "On the rails of the Future and Entrepreneurship" - 7 and 8 June 2011;
Secretariat of the XII International Congress on Assessment in Education - 4, 5 and 6 November 2010;
Secretariat XII Dialogue Seminar on Education - November 29, 2010;
Organization of the III ENECE (National Meeting of Students of Educational Sciences, Education and Science Education and Training) - 25, 26 and 27 February 2010;
Organization of the X Conference on Education - 2009;
Secretariat of the X International Congress Galician - Portuguese of Educational Psychology - 9, 10 and 11 September 2009.

Other information

Driving license: B1, B