Susan Fabrizio Johnson

  • Iowa City IA

Technical Communications Professional

Work History

Work History

SR.

Invesco AIM Investments
manuals Sr. Correspondence Representative, Style guides Englewood, CO Troubleshooting guides User guides Develop job aids, policies, procedures, and online manuals for internal users; author SAS-70 compliant correspondence to shareholders and

Manager

Online help
Denver, CO Instructional guides Developed a newly created position within the company's Project Management Office(PMO); design and deliver a new online help user Operational guides assistance system for investment professionals. Quick-start guides 1

Sr. Technical Writer

Pearson
Photoshop* Sr. Technical Writer, Process improvement Centennial, CO Project management Rally Experienced documentation professional with sound instructional and information design principles in content development; produces outcome- based content such as user manuals, installation manuals, online help, and SharePoint tutorials. Smart CVS

Lead Technical Writer

Pearson
HATs, Lead Technical Writer, HTML Centennial, CO HTML 5 JavaHelp Experienced and fully competent professional responsible for setting the

Education

Education

B.A

METRO STATE COLLEGE

Skills

Skills

Operational guides

Investment

QUIZ

Information Design

Guides