Susan Coleman

Susan Coleman

Project Manager / Senior Engineer

Summary

As a Senior Engineer and enterprising team leader, I quickly ‘connect the dots’ and identify effective solutions, yielding process efficiencies and customer satisfaction.

INHERENT QUALITIES: Engaging People • Methodical Problem Solving • Strong Client Focus • Vendor Management • Cost Containment • Open Communication

STRENGTHS: Foster Rapport and Collaboration at All Levels ⋅ Constant and Quick Learner ⋅ Bring Order Out of Chaotic Situations ⋅ Geared for Efficiency ⋅ Empower & Team-Centric Leader ⋅ Easily Gain Trust and Respect ⋅ Unwavering Commitment to Excellence ⋅ Achieve Cost Savings with Resourceful Solutions and Buy-in

With more than 11 years of operational wins, I initiate and implement practical and sustainable solutions and have been the catalyst for multi-million dollar bottom line impacts. My technical background and logical approach pair with my natural curiosity and zeal for inspiring others toward workable solutions.

In addition to combining engineering, logistics, and project management, I am a former teacher and trainer with a background in quality theory and application As a dynamic leader with a passion for all aspects of operations, I bring an energy that helps people want to do more, allowing them to grow deeper in what they do best.

Awards: 

2015 Engineering Graduate Ambassador Fellowship; Edwards Campus Scholarship 2014/2015

Work History

Work History
Jan 2010 - Jan 2014

Senior Engineer | Program Manager for Logistics

MRIGlobal

Managed cross-functional logistics for multi-location, national, and international four-year, $80M project.

  • Achieved >98% on-time delivery rate, contributing to contract renewal all four years by being the liaison for a cross-functional team of scientists, engineers, operations, and legal SMEs.
  • Swiftly identified and mobilized multiple resources for significantly oversized unit delivery to area of conflict; avoided additional cost of deployment by $30K and potential loss of $5M contract.
  • Saved $7.5K and safeguarded shipment quality after shrewd analysis for fragile shipments to harsh environment.
  • Decreased man-hours by 20% and shipping costs by 30% with optimized shipping process.
Jan 2006 - Jan 2010

Electrical Design Engineer

Black & Veatch

Designed electrical systems for water and wastewater facilities.

  • Worked cross-functionally and ensured pinpoint accuracy and diligent completion of electrical drawings in construction package. Drawings included power distribution plans, one-line diagrams, plan drawings, duct bank designs, and schematics.
  • Utilized AutoCAD to create and revise drawings.
  • Eliminated redundancies and maintain schedules by implementing process flow diagrams.
Jan 2001 - Jan 2006

Math Instructor

St. Vincent de Paul

Instructed students in small, individualized classes, teaching Algebra through Calculus.

  • Helped students learn to break down problems in ways that made sense to them, fostering sustainable understanding and higher test scores.
1989 - 1990

Manufacturing Quality Engineer

Digital Communications Associates

Analyzed manufacturing process to identify possible improvements. Implemented an improvement program that included SPCs (Statistical Process Controls).

  • Partnered with manufacturer and strengthened component quality from 89% to 94%.
  • Inside of 12 months, diminished static failures an impressive 30% and boosted manufacturing floor efficiency from 87% to 95% by implementing Deming-based quality programs.
1987 - 1989

Supplier Quality Engineer

NCR

Managed supplier accounts to review and improve their manufacturing processes utilizing SPC.

  • Boosted production quality from 93.3% to 98.7% in just 21 months by guiding supplier process improvement team.
  • Increased quality from 89% to 94% by partnering with power supply manufacturer to identify and resolve cooling fan issue.

Education

Education
Jan 2014 - Jan 2017

Master's Degree, Project Management

The University of Kansas
Aug 1982 - Dec 1986

Bachelor's Degree, Electrical Engineering

University of Kansas

Skills

Skills

Team Leadership

Budgets

Training

Cross-functional Team Leadership

Systems Engineering

Process Engineering

Program Management

Management

Strategic Planning

Product Development

Engineering

Electrical Engineering

People Skills

Team Building

Process Improvement

Problem Solving

Leadership

Project Engineering

Relationship Building

Project Planning

Engineering Management

Project Management