Surendar Dhanasekar

  • Chennai TN

Work History

Work History
Jun 2014 - Present

Sls Supt Mgmt Coordinator III

Hewlett packard

Projects:             Alternate quote creation. Warranty Tool 
Environment:  ASP.NET, MS SQL, VBA
Tool :                    LEO Studio, LEO Player, LEO Server 
Roles and Responsibilities :

  • Analyses and discuss the business requirements with the clients.
  • Responsible for the development, implementation and support automated process in LEO.
  • Development of LEO Wizard & Configuration Management of the source code
  • Analyzing data and conducting compatibility and quality assurance testing 
  • Development of the database, procedures, functions, etc.
Mar 2013 - Jun 2014

Sls Supt Mgmt Coordinator II

Hewlett packard
  •  Resolving tickets raised by end user through service central
  • Customer Integration issues 
  • VDI infra details maintenance 
  • Monitoring VDI performance issues 
  • Movement of wizard from development environment to testing environment. 
  • Solving end user queries via mails and calls 
  • Weekly Reports to management team
Dec 2011 - Mar 2013

Sls Supt Mgmt Coordinator II

Hewlett packard
  • Focal point for federal customers
  • Responsible to create and do changes in quote and contract.
  • Responsible to work on invoices and make changes in credits.
  • Responsible to book the orders for HP support.
  • Analyzing and processing of all customer requests as received from respective countries.
  • Interact with sales/ customer to get required information.
  • Generate reports from SAP.
Sep 2009 - Dec 2011

Claims analyst – Senior representative

Dell services
  • Responsible for Client interaction (Attending client call).
  • Responsible for Paying or denying a claim.
  • Specialized in Refund Checks process.
  • Generating reports for client on daily basics.
  • Back up for Refund Checks process.

Education

Education
Jun 2006 - Apr 2009

B.SC Chemistry

Loyola College
Apr 2006

12th STD

St, Gabriel's hr sec school
Apr 2004

SSLC

St, Gabriel's hr sec school

Technical Skills

    • Languages Known         :       C, C++, C#, Excel Macro. 
    • Operating System          :      Windows XP, Windows 7 
    • Database                           :      SQL server, MS Access. 
    • Tool                                     :      SAP, LEO 

Acheivements

  • Done IMIB project in HP to reduce manual work.
  • Yellow belt certified person in HP for automation project.
  • Best team award in ROBOTICS
  • Rising star award
  • Will to win
  • Always accountable
  • Best icon award

Personal Details

Cell Phone No              : 9840430140

Date of Birth                 : 1st June, 1989

PAN No                            : CIZPS7282P

Father’s name             : R. Dhanasekar

Sex                                    : Male

Languages Known     : English and Tamil

Marital Status              : Single

Permanent Address  : 719 2nd Block,

                                               Mugappair West,

                                               Chennai - 600037,                  

                                               Tamil Nadu, India.

Declaration

    I hereby declare that the information furnished above is true to the best of my knowledge.

Date:

 

Place: Chennai                                                                                                                                            (D.Surendar)