Summary

Marketing student seeking to utilize acquired academic knowledge and extensive work experience by effectively occupying a marketing management position.  A joyous personality striving to assist in exceeding company goals and acquire additional responsibilities alongside growth.

Work History

Work History
May 2013 - Present

Operations Manager

Ulta Beauty Inc.

Communicate daily sales, trends, and necessary documents to District Manager

Oversee both internal and external loss prevention while taking necessary action if prompted

Formulate, direct, and coordinate marketing ideas to promote products and services

Resolve customer complaints regarding sales and services

Direct hiring, training, and performance evaluations of associates

Maintain knowledge of daily sales and payroll use in order to make necessary arrangements with both retail and salon staff

Use sales forecasting and strategic planning to ensure the sale and profitability of products and services

Build a loyal consumer group by ensuring each visit is a WOW experience


Oct 2012 - May 2013

Merchandise Service Manager

Ulta Beauty Inc.

Ensure customer service is beyond exceptional and that all customer needs are met

Supervise the shipment receiving team by appointing departments and following up on completion

Gather and organize information to efficiently complete merchandising task

Plan and prepare advertising and promotional material to increase sales of products and services

Execute advertising policies according to company standards and guidelines

Monitor and analyze sales promotion results to determine effectiveness of marketing tactics

Organize all signage, fixtures, and marketing tools

Jan 2008 - Nov 2012

Sales Lead

Gymboree

Monitor customer preferences to determine focus of sales efforts

Direct, coordinate, and review activities in sales and service

Process incoming shipment and execute efficiently

Analyze marketing strategies to increase sales

Cash handling and daily bank deposits

Education

Education
Aug 2015 - Present

Bachelors in Business Administration- Marketing

Texas Southern University

Expected graduation May 2017

Aug 2014 - May 2015

Associate in Arts- Business

Houston Community College

Awarded degree with 3.5 GPA

Nominated for National Society of Leadership and Success

Dean's List

Aug 2006 - May 2010

High School Diploma

Lawrence E. Elkins High School

Student Council Member- 4 Years

Key Club Member- 2 Years

Additional Skills

Communicates well and professionally while extending joy throughout a company and with clients

Passionate about building leaders by seeking unrecognized potential and enhancing abilities

Strives to seek solutions and problem solve extensive situations

Types 45 WPM