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  • Experience in data analysis 

  • Attentive to details: closing various invoices and analyzing multiple data

  • Coordinating experience in shipping and import process

  • Ability to demonstrate customer relationship management with effective communication skills

Core Competencies

  • Data Analysis
  • Data verifications and reporting
  • Operations management
  • Effective communication skills
  • Strong verbal and written English and Korean
  • SAP Experience
  • Inventory control
  • Customer relations
  • Documentation: historical records and contracts
  • Shipping Coordination

Work experience


Overseas Sales Manager

Future Technic Co., LTD.

Conducting market research and introducing new products overseas to Korean educators to help them improve their teaching methods and provide students a better learning experience by communicating with the vendors and arranging shipments

Communicating overseas vendors and manufacturers, coordinating purchasing and importing arrangements

Translating English user manuals into Korean for Korean instructors 

Submitting bids to prospective clients on time having excellent appreciation of what they need, making sure quality standards are met

Responding to B2B & B2C customers demonstrating customer relationship skills 

General management over company's online store including sales, and packing and ship out

Jun 2010Sep 2013

Business Analyst

Pantech Wireless, Inc

Richardson, TX, USA

Weekly, biweekly, monthly dashboard maintenance and distribution for team and partners

Confirmed the details presented on incoming invoices according to the contract terms

Reviewed and reported expenses for operations including monthly invoices, call-center expenses, freight charges, and other costs associated with occasional projects in a timely manner

Assisted in month-end reporting and reimbursement procedures by verifying, preparing and submitting service invoice to HQ

Managed returned materials (RMA) inventory and maintained customer related data and repair master data in company’s service system using SAP

Communicated with customers and other divisions and resolved disputes as a point of contact

Responded actively to customer requests and inquiries in a timely manner

Investigated and analyzed service activity data using problem solving skill


Aug 2006May 2010

B.B.A in Marketing

Abilene Christian University

Located in Abilene, Texas, USA

An AACSB accredited college of business, the hallmark of excellence in management education.

Participated in Leadership Training (Leadership Summit),                                January 2010

Week-long course, which focuses on understanding and utilizing my strengths through lectures from accomplished CEO’S, group sessions, films, guided periods of reflection and journaling, Q&A, and small group discussion

 Global Apprenticeship as part of study abroad program in Oxford, England 

June 2008

Oxfam is the Britain's largest humanitarian non-profit with 700 retail outlets worldwide.

Practiced global business and consulting skills: researched information, analyzed relevant data, and delivered the consulting solution with team members.



Hankuk University of Foreign Studies

Masters in Business Administration

Jan 2015Present

Accounting Certificate

UCLA Extention

Recognized by employers throughout Los Angeles and beyond, UCLA Extension’s Accounting Certificate equips students with a thorough understanding of accounting standards and principles. The program is aimed to meet educational requirements for CPA examination.