Download PDF


Sunder's range of expertise includes Product Management, Marketing, 

Technology/Business analysis, IT operations and project management. 

He is highly experienced in carrier grade IP Network's, IP security, cloud Computing , data center services, Unified Communications and Video Conferencing.


Sunder has worked in the IT and Telecommunication industry for more than 10 years, in wide ranging roles, such as Product Management, Solutioning and IT engineering. His key achievements include launching Managed Converged Service with Singapore Telecommunications, Asia's Largest Communication service provider. Sunder setup the Unified Communication Lab at SingTel’s Business Solution Centre as well as penetrating into government software development with Huawei. He is currently a Senior Solution Manager at Huawei Software.

Work experience

Apr 2010Present

Senior Solution Manager

Huawei Software

Sunder was responsible to understand the customers needs and future business plans, then he translated these findings into suitable and marketable solutions/offerings. He carried out business intelligence, process modeling, requirements and technology analysis to propose a winning end to end solution or bid(RFP).

Major Accomplishments

  • Successfully penetrated into developing software for government agencies within 3 months of joining
  • Developed 12 months business strategy for USD$50Mil revenue target
  • Developed solution offerings and value propositions in charging, billing, rating, enterprise communications and converged services on the cloud (data, voice, and video) offerings for 2 service providers
Nov 2006Mar 2009

Product Manager

Singapore Telecommunication Limited

Sunder was responsible for new Product and Services development which involves business case analysis, in-life product & portfolio management, end to end operational process definition, partnership negotiations, product marketing, product bundling, product positioning, customer retention, competitive market analysis, cost reduction, pricing analysis, product training and presentations.

Major Accomplishments & Awards

  • Pioneered the Managed services department and launched first Managed services of SingTel within 6 months of department setup
  • Launched Managed Converged Service(IPPBX) and achieved target of 5.7Mil on first year of roll out
  • Successfully, product and solution managed Singapore’s largest IP and Analog Telephony deployment (5200 end points)for Major Airline involving three terminal building and 14 remote offices
  • Innovated Singapore’s first utility model services for premise based IP Telephony system
  • Setup up an Unified Communication Lab at SingTel’s Business Solution Centre
  • SingTel IndividualExcellence Award - Best Business Group Product Manager – 2008
Oct 2004Nov 2006

Data Centre Network and System Engineer

Singapore Telecommunication Limited

Sunder was brought in from HP to manage the delivery of managed hosting services in SingTels Data centres globally. He has a strong technical background in Voice and Data Networks as well as server systems. He had managed IT/IP/Data infrastructure projects for Multi-National-Corporations contributing revenues of more than $300M. SingTel has numerous times won the Best Data Centre and Hosting Services award. Sunder managed operating activities in a competitive and cost effective manner through consolidation, re-organization and process improvement.

Major Accomplishments & Awards

  • Performed consolidation of network equipment, system Hardware and software contributing to operational savings of 16.5% per annum
  • Re-engineered and refined processes for faults escalation for data centre customers, reduced complexity and simplified work flow – Achieved 18% reduction in MTTR after process re-engineering.
  • Assured 99.999% uptime for data and voice network, contributing to Singapore’s Best Data Centre and Hosting Services award for 2 years consecutively
  • SingTel Business Group Excellence Award – 2005 & 2006
Nov 2001Oct 2004

Network and System Administrator

Hewlett Packard

Sunder administered, supported and maintained the Managed Hosting Services of SingTel mission critical data centers globally, which includes data/voice LAN and WAN network, firewalls, servers, SAN/NAS storage, Web/ERP/CRM applications, data backup, server-side middleware and unique applications. SingTel has the largest data centre space in Singapore which is over 500,000 sqft with about 300 customers. 

Besides ensuring 99.999% network uptime, he planned, prepared and obtained ISO 27002 Certification(BS7799) for the Data centre which includes, documentation, coordination, corrective actions and Business Continuity Planning(BCP)



  LAN/WAN/MAN Networking (Cisco, Juniper, Extreme, HP ProCurve, Huawei) Enterprise IP Telephony (Avaya, Nortel, Cisco, Huawei) Network and Server Load Balancing (Radware, F5,Big IP, Cisco) NAS/SAN Storage (EMC, Huawei-Symantec) MS Office Application: Word, Excel, Power Point, Visio and Project. Others: Linux, Windows Server, Citrix, MS SQL, Veritas, VM Ware, UML,Perl, VB


Jun 2009Jun 2012

Project Management Professional(PMP)

Project Management Institute


Dhanaraj Aaron Premkumar

I was very fortunate to have Sunder as part of my Team. He was a Honest, hardworking, dedicated person who was always willing to take up any Challenges thrown to him and go extra mile to meet customer expectaions.. He was a great team player who works well with his team mates. He has good Project Management, Service Managenent, Customer handling skills and was very focused in meeting highest quality of services, which exceed Customer's requirements and expectations and he always strives hard to maintain reliability to provide good Customer Experience. He has strong System, Datacentre & IP Networking skills. He was always very proactive in handlings daily tasks. He will be a asset to any Business Organisation