Sumit has over 17 years of industry experience including 12 years in IT industry and 5 years in core manufacturing industry with proficiency in program management, project management, SAP implementations and rollouts, enhancements and overall application support. Thorough experience in carrying out program and project management activities like governance, planning, risk and issue management, reporting, resource management, mentoring, knowledge management, cost and effort tracking. Build customer relationship, planning and implementing account growth initiatives, strategic planning, experienced in managing onsite / offshore model for projects involving fixed capacity as well as T&M engagements in various geographies including LATAM region. Collaborated with various delivery teams across geography and successfully managed multiple country rollout project, enhancements in LATAM region and SAP upgrade projects. Planned and carried out various SAP / Non SAP upgrade projects. He has coordinated with various application support groups for end-to-end testing and troubleshooting system issues. He has established processes and procedures for onshore / offshore delivery. Identified, defined and aligned customer processes based on ITIL best practices for a major healthcare customer. Sumit has been part of three end to end implementation projects and have successfully managed several SAP application support engagements for large global customers. He has proficiently managed the globalization project for SAP Basis and security for a large multinational customer. Planned and coordinated the transition activities across teams. He has successfully carried out various requirement gathering, scoping, and estimation for SAP ERP implementations and enhancements. He has also led various other initiatives including implementation of Run SAP E2E standards using global delivery model. He has deep knowledge in manufacturing domain and overall business processes. Sumit has strong team orientation & leadership qualities, good team player, hardworking and enthusiastic. He has excellent communication and presentation skills with a highly Customer Oriented attitude.