options By Sanjeev Kapoor
- Deliver excellent customer service, at all times.
- Assist in keeping the hotel reception area clean and tidy, at all times.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. Administer all reservations, cancellations with company policy
- Keep up to date with current promotions and hotel pricing to provide information to guests.
- Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Be involved and contribute at team meetings