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Provided sales leadership, strategy and structure for the adolescent literacy market, a highly complex and consultative sales of digital products to the secondary education market.Created and structured a brand new sales organization for adolescent literacy market.Created the structure for the changes required to move into a new selling model for complex sales. Developed relationships with federal and state education departments to ensure approval of the company's products, while capitalizing on special grant and funding initiatives.

Fluent in English (IELTS band score is 6.0, Speaking 7.5), Russian (speaking and writing), Korean ( speaking and writing), Uzbek (mother tongue)

Collaborated on product development, sales force effectiveness, marketing and public relation campaigns, and new business opportunities, with a special focus on marketing challenges, including creating digital solutions, new business models, and e-commerce initiatives.

Work experience

Oct 2010Aug 2012



Prepare quotations for potential and current customers.Process requests for quotations from receipt through completion.Maintain meeting schedules for Sales staff.Research internal pricing issues.Assist Sales Department as necessary with administrative duties.Verify ISO procedures are being followed within the Sales Department.Manage various daily, monthly and annual spreadsheets.Prepare presentations.Track all incoming and outgoing data transfers.Budgets and Forecasts utilizing Excel.Proposals utilizing Power Point.Office Management.Create documents such as proposals, presentations, letters, and confidentiality agreements.Prepare complex travel itineraries - domestic & international and subsequent expense reports from trips.Generate weekly & monthly sales reports and market research reports.Act as liaison between corporate office, service personnel and clients - increased flow of communication so that problems are resolved quicker

Jul 2008Oct 2010

Sales representative

Ideal Mini market

Entered sales orders from customers purchasing standard stock items or orders with specialized processing.Input daily adjustments for scrap to help maintain exact current inventory.Responsible for tracking customers' orders or responding to questions or concerns from customers.Quoted customer pricing utilizing windows based system to assist customers in purchasing standard sizes or calculating extra cost for special processes.Experience working with Excel spreadsheets to calculate quarterly pricing for repeat orders for specific customer and for tracking customer orders.Assemble and inspect listing and purchase contract agreements.Maintain and update company's website, email accounts and phone system.Responsible for all administrative duties.Input and manage accounts receivable and payable.Answered multi-line phone system; directed callers as necessary.Entered and filed Accounts Payable invoices into accounting system.Set up new employees on phone system, updated phone system as necessary.Received and processed all incoming mail; processed outgoing mail.Process Requests for Quote from clients: review schematics, drawings and Bills of Materials for database upload.Process Return Material Authorizations for clients.

Sep 2005Jul 2008

Sales assistant

Tashkent Supermarket

Provide support to a sales team, ensuring all sales contract information from new and existing customers are input into a data base. Work with customers to ensure that contractual service expectations are exceeded.Covers switch board as needed.Take customer payments over the phone.Input technician hours of service during service calls to generate customer invoices.Maintain and update customer information as it may change in a data base.Copy customer contracts to forward to our corporate department for approval.Capture customer information accurately.Provided marketing assistance to existing and prospective clients.Mail merged documents to potential and current clients.Provided the highest level of customer service to the bank's clients with timely responses to all inquiries.Transferred funds, provided accurate account statements, opened new accounts.Prepared annuity and account sales documents.Assisted in all aspects of investment management, business, and development.Organized client appreciation events.


Sep 2008Jul 2012


Karshi State University
Sep 2005Jul 2008


Academic Lyceum under Tashkent State Institute of Oriental Studies


WEBSITE and ONLINE MARKETING COACHING (Advanced) 1-2 Years Experience, (Currently in use) Computer (Advanced) 7-9 Years Experience, (Currently in use) MSWord MSExcell MSPowerpoint Driving license: Yes  
SALES and MANAGEMENT SKILLS (Expert) 8+ Years Experience, (Currently in use) - COACHING: Prospecting skills, 6 steps of selling, SPIN selling, funnel and account management - PROCESS: Compensation and territory assignment; performance, priority and time management; motivation, mediation, and leadership; research and reports - INTERPERSONAL: Build relationships, manage contacts, obtain referrals, develop centers of influence, build teams - SALES: Strategy and tactics; identify target accounts; pre-call research and presentation development; closing the deal - MARKETING: Advertising strategy, brand management, competitive analysis, product development and pricing - COMMUNICATION: Effective and trustworthy to communicate only when required on key matters like corporate strategy, policy, procedure; new product, and other changes.