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Sufia Munir

Work History

Apr 2010Oct 2013

TEAM LEADER

Coles Online- Townsville, Australia
  • Managing the Online department at Coles.
  • Following safe work practices in the shop premises.
  • Responding to customer queries and complaints.
  • Responsible for complete documentation of the orders.
  • Involved in store promotions and special events.
  • Provide support to the online customers
Apr 2012Sep 2012

VISUAL MERCHANDISER-  Part Time

Tree of Life, Townsville, Australia
  • Leading and motivating teams to complete displays to tight deadlines;
  • Seeking feedback from colleagues and customers on the visual impact of displays and implementing changes.
  • Working with architectural features of stores to maximise the available space.
  • Identifying and sourcing props, fabrics, hardware and lighting;
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Attend to customer grievances.
Aug 2006Sep 2009

SENIOR MERCHANDISER

K. Mohan Exports, Bengaluru-India
  • Product development and merchandising for international brands such as Gap, Banana Republic, J. Jill Vetir, Marks and Spenser, Gymboree, Ralph Lauren, Decathlon etc.
  • Trend forecasting and Mood board preparation.
  • Acquiring orders for the company.
  • Attending buyer meetings to confirm orders.
  • Interacting with the clients to understand their requirements on a particular brand.
  • Product Development and Sourcing of fabric and trims.
  • Provide costings and cost negotiations with buyers and suppliers
  • Liaising with buying offices and production units.
  • Complete responsibility for quality control, inspection and shipping
  • Manage and motivate team members to get the best possible outcome.

education

Jan 2015Dec 2016

M.B.A

Murdoch University Australia- Dubai Campus

Subjects included Marketing, International Business, Human Resource, Finance etc.

Jun 2011Jan 2012

Certificate III in Retail Operations

TAFE, New South Wales - Australia

Subjects included Store Safety & Security, Visual Merchandising

Jul 2003Jun 2006

Bachelors of Science In Fashion & Apparel Design

Bangalore University