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Summary

A strong leader with a deep knowledge of Agile transformation to lead Agile Transformation Center of Excellence. Lead the development of capabilities in Agile, mentor others, and contribute to building a successful Center of Excellence strategy.

Work History

Feb 2016Present

Agile Transformation Coach and Lead

CioxHealth, LLC | Alpharetta, GA

Lead the Agile transformation for the enterprise:  

  • Leading executives in defining, designing and implementing an Agile strategy
  • Responsible for initiation, adoption, ongoing management and evangelism of the organization's agile practices for 14  product teams, programs and portfolios.
  • Ownership of the key element in enterprise-wide adoption of world-class, modern and flexible Agile capabilities.
  • Actively to building and sustaining coaching competencies across the enterprise
  • Act as a leader and change agent who is able to ensure Agile concepts and principles are understood and adhered to
  • Work with all appropriate teams to implement Agile practices and support rapid and successful adoption of Agile
  • Lead execution of agile transformation initiatives across IT and business operations teams to maximize economies of scale and scope in investment and optimize the effectiveness of new business architecture with 5 scrum master direct reports
  • 2. Calibrate the Agile Practice:
  • Expertly coaching in Agile practices (i.e., Lean, Scrum, Kanban, LeSS).
  • Understanding the business and technical implications of transforming to an Agile environment.
  • Building capabilities to support new client services and competency areas.
  • 3+ years of experience leading enterprise-wide Agile transformations.
  • The ability to communicate, plan and effect change at leadership, portfolio, program and team levels.
  • Proven executive level communication skills.
  • Expert knowledge of the business implications of an Agile transformation.
  • Leads the transformational adoption of modern Agile methods and tools as part of solution and product development, delivery, and on-going support across teams.
  • This individual should be comfortable working at all levels (team, stakeholder, and executive) to help the organization use Agile as a strategic asset of culture, operational change and sustainable competitive advantage.
  • Contribute towards Agile Community of Practice across the company
  • Define training plans for new hires and teams (role based, boot camp, etc.)
  • Educate all levels of the org on Agile & Lean practices and help to identify where best to use each (i.e. Scrum, Kanban)
  • Create training materials relative to specific agile training needs and conduct the training
    • Collaborate with other coaches (internal and consultant) to promote a common level of baseline practices and identify necessary
    • Observe Agile teams to identify coaching needs for continuous improvement of individuals and/or practices embraced by team
    • Identify and recommend organizational changes required to establish high-performance Agile teams in portfolios
  • Customize Agile practices to include distributed teams
  • Deliver customized training courses for teams to meet the needs of the portfolio(s)

Foster the Agile Culture

  • Work with tools teams to ensure rapid maturity development supporting the transition of day-to-day and project work to Agile
  • Promote principles of Servant Leadership across all levels
  • Collaborate cross-functionally to ensure business and strategic goals are aligned with technology initiatives
    • Coach/facilitate team members to live the Agile way
    • Effectively communicate with all levels of the organization C-Level through junior team members
    • Ability to work at a variety of levels of leadership and staff in multiple, diverse geographies and business units Multi-cultural global experience

Foster the software engineering craftsmanship

    • A passion for and extensive expertise in the use of Agile methodologies and tools, including large-scale adoption
    • Proven and demonstrable experience (10+ years) in working with agile to architect, design and implement enterprise-wide solutions while always meeting commitments and ensuring high quality outcomes
    • A passion for, and demonstrated experience with, current software architecture and engineering methods
    • Experience growing agile competencies in dynamic engineering teams under significant delivery demands and pressure
    • Agnostic to technologies, processes and conceptual models but tenacious with creating value from the appropriate application of technology
    • Health insurance experience and basic claims administration and business process understanding preferred, as well as experience working with highly confidential information (PHI, PII)
    • Wake up every day obsessed with getting to higher levels of maturity and delivery of business value via improved execution capability and alignment
    • Drive deployment velocity through multiple phases of growth by developing and implementing software engineering best practices to create a robust, predictable technology organization operating in an agile environment.
    • Partner with senior leadership and line management to cultivate a culture that fosters ongoing excellence in software engineering
Oct 2012May 2013

Independent Agile Coach and Trainer 

snapstream, LLC Marietta, GA  

Assist PO & Delivery team to self-organize while maximizing sprint valuTrain the agile processes throughout all levels of the product team

    • Coach and mentor step by step in the Agile Transformation process 
    • Independent coach and  trainer for Public and Private Agile courses
    • Assist PO & Delivery teams to self-organize while maximizing sprint value
    • Train the agile processes throughout all levels of the product team
    • Coach and mentor step by step process in the transformation  
    • Portfolio and Program level Coaching 
    • Group  coaching for Executives and Teams
    •  Non certified Agile Training and Workshops
    • Organizer of Alpharetta-Agile User Group Meetup with over 200 members-responsible for organizing corporate sponsors, meeting speakers and overall excellence of the meetup group.

     

    Clients include the following: The Coca-Cola Company [served 4 teams];  Cox Automotive [served 2 teams]; Cbyeond/Birch [served 3 teams], ContinousHealth, Cprime, Lithespeed, and CVent  

    Project Manager Introduced Agile concepts to waterfall project teams
  • Pursued and received CSM Certification 
20102011

Business Systems Analyst (IT)

Comcast Cable, Herndon, VA 
  • Business Systems Analyst Designed and iteratively prototyped designs
  • Analysis included Conceptwave Velocity 5.1 API-an web services
  • Created agile related artifacts diagrams, workflows, use cases, sequence diagrams and process flows
  • Merged document baselines and uploaded into Share-Point repository
  • Created technical design with SOAP UI/Comcast Enterprise WSDL
20082009

Senior Project Manager & Business Systems Analyst (IT)

Sprint Nextel, Reston, VA
  •  Used SQL(TOAD) to research customer data on distributed Oracle 10g billing databases
  • Continuous learning of J2EE Data Warehouse & Oracle backend payment application
  • Converted 1 million wireless customers from Converges to Amdocs Ensemble Billing system by performing thorough Impact assessments
  • Worked on Order Management System (SAGE) and tested for POS systems
20062007

Senior Project Manager (IT)

Sprint Nextel, Reston, VA
  •  Worked with product owner to satisfied multimillion dollar customer during a RFP
  • Saved company money by streamlining outsourced operations from IBM to GXS
20042006

Project Manager (IT)

Sprint Nextel, Reston, VA 
  • Project Manager Member of cross-functional IT PMO group that is responsible for compliance, budget and schedule Sponsored weekly internal project status meetings
  • mitigated risks and resolution of issues BSS projects using website and performance tools
20022004

Business Systems Analyst-Project Manager (IT)

Sprint Nextel, Reston, VA
  • Business Systems Analyst-Project Manager Automated work request for the Sales Operations team Sponsored weekly Change Control Board CCB),
  • Managed agenda items and issue tracking Performed analysis for OM PeopleSoft application, using enterprise product catalogue
20012002

Systems Analyst and Project Manager

MCI Worldcom
Coordinated issue resolution of cross functional PVCS Trouble Ticket work orders
20002001

Configuration Management

MCI Worldcom
Maintained EDI baselines on HP-UX and migrated software changes administering versioning tool
19972000

Help Desk Analyst

Various in the Washington DC/Northern Virginia Area
Onsite Help desk support for users

Certifications

2014Present

Certified Product Owner (CSPO)

Scrum alliance
Certified Scrum Product Owner® professionals have been taught the Scrum terminology, practices, and principles that enable them to fulfill the role of Product Owner on a Scrum team. CSPOs are typically the individuals who are closest to the "business side" of the project. They are charged by the organization to "get the product out" and are expected to do the best possible job of satisfying all the stakeholders. CSPOs maintain the product backlog and ensure that everyone knows the priorities 
2013Present

Certified Scrum Practitioner (CSP)

Scrum Alliance 
Certified Scrum Professionals have demonstrated experience, documented training, and proven knowledge in the art of Scrum. CSPs challenge their Scrum teams to improve the way Scrum and other Agile methods are implemented for every project.
2012Present

Certified Scrum Master (CSM)

Scrum Alliance
A Certified ScrumMaster® helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions.

Skills

Platforms/Architecture

Service Oriented Architecture (SOA), HP-UX, Linux, Sun Solaris, Mobile Development (IOS and Android), and Windows  

Programming Languages

JAVA, J2EE, C/C++/C#, PL/SQL, PERL, EDI, QNX, Python, .NET

Agile Tool Sets

VersionOne, JIRA Greenhopper, Trello, Pivotaltracker, Planning Poker, Github, Cucumber, Selenium, LeSS, SaFE, TDD, ATDD, Kanban, Delegation Poker, Lean principles and practice, and Microsoft TFS

Applications

Microsoft Office Suites, SOAP UI 3.5, XML WSDL, XML reader, PL/SQL/Toad, Microstrategy, Crystal Reports, Business Objects, UML, SalesForce.com, Data Warehouse, ServiceNow, Googlehangout, Googledocs, Oracle

Segments 
Sales and Marketing, Order Support Services and POS systems, Business Support Systems, IT Billing and Services, Telecom, Automotive and Transportation, Healthcare, Retail and Beverage

Education

2001

Master's of Science in Information Systems

Strayer University, Washington DC 
The master's in IS helps to grow a strong manager and decision maker in the technology domain.  Help develop key skill sets, such as risk identification, management and mitigation; disaster recovery planning; auditing; and computer incident response team creation
1995

Bachelor's of Arts in Political Science

University of Southern Mississippi 
The political science major prepares students for careers in national, state and local governments, law, teaching, international service and related fields.