Sue Craddock

  • 8250 Opal Ranch Road Reno NV

Charismatic Sales Management... Professional Results

What people are saying. . . 

I have known Sue Craddock personally and professionally for over twenty years.  I've seen her climb some of the highest mountains while carrying the greatest burden's one could imagine and she always comes out on top and in style.  ~Sue Kirkendall

Work History

Work History
Jan 2011 - Jan 2013

Weight Loss Consultant

Jenny Craig
  • Powerful motivator for executive clients
  • Recruited and retained new clients at a rate of twice my counterparts
  • Managed day to day operations
Jan 2004 - Jan 2010

Property Manager

Sares-Regis Group
  • Responsible for the lease up, planning and stabilizing of two properties each consisting of 300 units.  Participated in four property sales, two renovations and managing up to 20 employees.  
  • Training and motivating for optimal results. Recommend and implement marketing strategies 
  • Based on competitor information. Maintained appropriate financial control and achieve financial
  • Goals by writing and managing the budget, maintaining a high level of occupancy.
  • Approve and submit weekly invoices, market surveys and monthly variance reports.
  • Hiring and training personal as well as lease apartments, pursuing collections. Posting payments and processing daily bank deposits, accurately and in a  timely manner.
  • Following up on delinquent accounts and focusing highly on excellent customer service and resident retention. 

Jan 1996 - Dec 2002

Senior/ Community Manager 

Avalon Communities 
  •  Senior community manager overseeing 3 communities totaling over 800 units in Cupertino, Sunnyvale and San Jose. Effectively Hired Community Managers and Maintenance Supervisors. 
  • Negotiated contracts with vendors, conducted yearly employee evaluations and goal setting.
  • Managed finances, budgets, rents and renewals.
  • Trained and motivated staff. Focused on resident retention, service call backs, upholding all company policies.
  • Recruiting, interviewing and the selection process for staff and resident applications.
  • Prepared necessary paperwork for applicants, move-ins/outs. 

Nov 1992 - Dec 1995

Assistant Community Manager

Charles Dunn Company
  •  Assist the Property Manager in the day to day operations of the property.  
  • Leasing and marketing.
  • Completing weekly reports, posting rent payments, processing daily bank deposits and following up on delinquent accounts,
  • Pursuing collections, focusing on excellent customer service and resident satisfaction. 

Education

Education

Graduated

High School 

General Education

General Education

College 

Focus on Business Administration and Processes

Skills

Skills

Confident Communicator

Listening with zeal, empathy and clarity are the cornerstones of good communication.  Having managed people for over twenty years, I have learned the value of communication.  

Problem Solver

I accept no excuses for missed deadlines or failed goals.  I simply solve any problems opposing my vision for success.

Emotionally Intelligent

A manager without emotional control is a disaster waiting to happen.  I operate steadily amidst stress, pressure and deadlines.

Sales Closer

I always exceed sales goals through tenacity, great customer service and personal attention.  

Self Perpetuating

One I've been tasked with a vision, nothing deters me from obtaining the goal.  Motivation isn't something you muster up, it's something that wears you out.

Motivational Coach

People lose weight, maintenance crews unite, customer service soars and other sales people sell more around me because I'm always coaching and encouraging those around me to progress in paths of success.

Excellent Time Manager

I'm an efficient multi-tasked, capable of managing layers of responsibility and expectation. 

Certifications

Certifications

Safes-Regis Educational Resource Academy

Avalon Bay University

Certified Classroom Facilitator

Sares-Regis Training Academy

Certified Trainer for new hire sales and advanced sales.  Certified to train on fair housing, shopping reports, analytics and corporate benchmarking.

Reference