A highly skilled executive, seasoned, tenured in the technology industry, with the energy, leadership qualities, broad perspective, and diverse experiences with responsibilities including problem solving, communicating, process development, corporate strategy, team building, venture fund raising, mergers and acquisitions. Has a broad range of business skills, including business development, client relationship management, corporate program management, product development, internal and external systems integration, exceptional international accomplishments, personnel development, and executive leadership. Exceptional expertise in Offshore Development teams (30 – 250), with a history of extraordinary international accomplishments in the software industry.
Nov 2009 - Present
Chief Technology Office
SMARTHINKING, based in Washington, DC, provides people, technology and training to help institutions offer their students outstanding academic support. Schools, colleges, universities, libraries, government agencies, textbook publishers and other education providers work with SMARTHINKING to increase student achievement and enhance learning.
Responsible for envisioning new product architecture. Building a world class Development and QA team. Inculcate industry best practices in Product Management. Re-architect the IT and Production Systems, to scale and meet current future requirements.
Dec 2007 - Oct 2009
Senior Vice President Product Development & Services
Promoted to lead the company’s Engineering, Customer Support, Professional Services & IT organizations. With rapid growth in our customer base, there was an acute need to change process to meet and the growing challenges within the company. All aspects of the company were revamped to achieve these goals. Progress in this front was closely monitored by the board. Led the M & A strategy for the company. Intelliworks is venture backed by Columbia Capital & Novak Biddle. Intelliworks is the leading provider of marketing and communications software for higher education enabling institutions to strategically recruit, admit, and service a full range of prospects, applicants, students, and alumni. The Intelliworks core value proposition stems from the infusion of higher education business processes built into a CRM framework. This powerful 100% web based software can scale across small to midsize departments, programs, schools, and the enterprise university system supporting large undergraduate. Leading higher education institutions, including Harvard Business School, ESADE and Empire State College, leverage Intelliworks’ technology to enhance communications and outreach to prospects, students, alumni and donors.
Dec 2005 - Dec 2007
Vice President Engineering
Lead Intelliworks transformation to a Software-as-a-Service (SaaS) provider, setting the company’s software strategy, and managing the product development teams world wide Completely revamped the team to architect the new product as well as to sustain the existing products lines
Oct 2003 - Dec 2005
TRADOS is the recognized standard in language technology worldwide. With software that captures, stores, analyzes, standardizes, and reuses chunks of previously localized content. TRADOS is venture backed by Sequoia Capital.
Led the Board initiative in building an Offshore Development Center (ODC) in India. Relocated the Development, QA & Release teams of the company’s largest Enterprise Software built in .NET & J2EE to India. The team in India was responsible for the next major release; this was accomplished in 8 months. Responsible for World Wide Quality Assurance and Release engineering. QA & Release organizations in Sunnyvale, CA & Stuttgart, Germany Responsible for the Hosted Manages Services for customers word wide. Responsible for Program Management
Jan 2001 - Oct 2003
Sr. Director, Engineering Labs
Led Product Development, Quality Assurance and Product Management for NetWorker®, Legato's enterprise-level backup and restore products in the SAN, NAS and DAS market spaces. Managed a staff of 120 across sites in the US and India with a budget of $17 million.
Mar 2000 - Jan 2001
Vice President, Operations & Technology
Responsible for the company's operations and be the focus point in driving the technology in the product line. Reduced Product Complexity and competing product lines. Reduced complexity in traversing to find data. Operational responsibilities included field & customer support. Involved in Sales presentations to the large RBOC's (Regional Bell Operating Companies), like Verizion, SBC, AT&T and Bell South. Led the negotiations in the sale of the company.
Feb 1999 - Feb 2000
Director Product Marketing and Management
Responsible to set direction for the company's Legacy Product Strategies and Priorities. Defined Product Road Maps, with emphasis on End-of Life strategy to enhance profitability. Created Marketing Requirements Documents and Specifications for key components of the products. Planed and executed product marketing activities (product presentations, launch activities, collateral). Presented products strategies to customers, partners, press/analysts, and industry audiences worldwide. Working with partners in joint marketing and product promotions and launches Worked with worldwide sales force in driving product strategy.Responsible for the company strategy on Linux. Presented papers at various Linux events worldwide.
Jul 1995 - Feb 1999
Director, Informix Software (India) Pvt. Ltd.
Seconded to startup a new company in India with an annual budget of US$ 10 Million. The Development Center had a staff of 150 in 3 facilities. Appointed to the Board of Directors of Informix Software (India) Pvt. Ltd. Created and implemented company policies, and regulatory affairs. Introduced new HR policies to reduce turnover Negotiations contracts with partner companies for Software Development Agreements, purchase of companies, purchase of intellectual property rights and lease negotiations. These negotiations included the government of India and its ministries. Supervised directly, Sr. Product Development Managers, Head Human Resources, Head Finance & Company Secretary, Senior Facilities & Administrative Manager and External Legal Council & Auditors.
Feb 1993 - Jun 1995
Manager, OEM Programs Asia Pacfic
Managed all the Porting Centers in Asia/Pacific, (Singapore, Korea and Japan). Porting Centers are responsible for Product Quality Assurance of Single Byte and Multi Byte Support products. Responsible for OEM contracts negotiations in Asia/Pacific for Distribution and porting agreements. Generated a record US$ 2 Million in porting revenue. Improved quality of all products that were shipped from Asia/Pacific. Eliminated unnecessary procedure to facilitated getting products to market faster. Created and managed the Product Engineering group based in Singapore, whose charter was to devise a new testing methodology that required minimal human interaction for Product Quality Assurance for all products world wide. Project involved close cooperation with the R&D Centers in London England, Lenexa Kansas and Menlo Park California.
Feb 1990 - Feb 1993
Technical Account Manager
Led the team for technical account management and support of OEM customers worldwide. Developed and maintained customer relations and coordinated resource within the company to ensure handling of customer requests. Responsible for managing joint development and performance bench marking and tuning activities. Benchmark analysis of database engine; identify bottlenecks and design, implement and test source level changes to remove bottlenecks. Responsible for responding to critical customer problems, which includes the identification and isolation of bugs in the products. Advocated behalf of partners on issues of supportability and usability during product planning. Responsible for porting complex RDBMS products from Sun UNIX to other UNIX platforms. Compiled, debugged and tested products using extensive programming, networking, debugging tools