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Education

Mar 2006Mar 2012

Schooling

St. Anthony's Sr. Sec. School

10th - 8.8 CGPA

12th- 78%

20122015

B.Sc Electronics

Delhi University

Bachelors degree in science, specialization Electronics, from ARSD college, Delhi University.

Work History

Sep 2016Present

Voice and Accent Trainer

IBM India Pvt. Ltd.

Voice and Accent trainer in IBM. Working in a floor support role, call audit and feedback, planning TNI, conducting weekly/monthly sessions, BQ identification and focus group management

Niche - Data Analysis, Reporting on important account metrics, top defects, etc and management of all team level responsibilities, New Trainer Orientation, mentorship for V&A roles

Also, content creation based on Gagne's 9 events of ID, taking NHT batches and also trained as a Technical Trainer.

Certifications- IBM T3, Agile Explorer and Big Data 101

IBM Hall of Fame- Q1 2018, Best Trainer Award for 3 quarters and Manager Choice awards received.

IBM Ideation- 3 Ideas Implemented so far

Sep 2015Sep 2016

Student - Computer Applications

Wipro Infotech

Undergone Training in Unix/Linux and Database administration among other fields.Worked in Jubilant Foodworks Limited project at windows L1 Admin role

August 2014April 2015

Content Manager and Writer

Snowyduck

Content Manager and Writer (9 months)

May 2014July 2014

Writer and Curator

BuyingIQ

My work was to create content for this website and analyse/cure the online reviews and mark them
accordingly.

Skills

Interpretation

Worked as a Hindi to English interpreter in Global Rajasthan Agritech Meet 2016, held in Jaipur.

Technical

MS Exel proficient- analysis and reporting, created macro enabled monitoring tool for the team.

Have been trained in Linux Operating System for Unix administrator and Oracle,SQL for Database Administrator during training at Wipro.

Team Player

 I value timelines above everything else. I am very good at both taking instructions and being a good leader.  The feedback from my previous employers have been positive and I have been acclaimed for my services.

TV presenter and radio shows

I have done several shows of voice overs for the radio and Television and have a feature in a T.V commercial. Voice Expert for both English and Bangla language

Communication

I have a good command over the English language and exceptional spoken as well as written English. English Language Expert