- Built the best relationship with the clients fulfilling their expectations with outstanding services with quality maintaining the turn around time.
- Helping the clients build financial security through quality and outstanding services.
- Networking with the Third Party Administrator towards delivering a smooth processing of Claims, Settlement of Claims and Revenue Collection.
- Interacted efficiently with the customer providing information and solving the issues.
Sales and Marketing
- Implementation of the Sales strategy for corporate customers of Dubai Telecom.
- Business Development through enhancement in sales strategies maintaining the best client relationships.
- Maintained positive, motivated and efficient environment fostering maximum sales.
- Lead generations for Legitimate Home Business Solutions.
- Internet Marketing and Affiliate Marketing plus Email Marketing.
Operation and Quality
- Improving the development, delivery, and support systems in addition to providing the client quality service.
- Developing strategies, implementing quality system, procedures to meet world-class quality standards.
- Management of the quality of raw materials, assemblies, product components and services related to production and inspection processes.
- Direction and control of the processes that transform inputs into finished goods and services.
- Expertise in building organizational processes, measurement systems along with deploying enhancement measures to maximize efficiency towards optimum productivity.
- Drafting comparative statements, conducting meetings and negotiating the terms and conditions with the suppliers on behalf of company management.
- Closely coordinated with all departments to ensure smooth operation in addition to encouraging customer loyalty through the courteous and efficient solution of disputes, complaints and discrepancies.