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Highly-motivated, pro-active individual with exceptional Liaison & Leadership abilities thriving in a fast-paced, results-oriented business environment. Holding a rich experience of more than 7 years in CRM, Charging & Billing System, Inventory Management, Order Management, Network Planning, Training & Development & versatile experience in OSS/BSS projects primarily in testing and business requirement collection & analysis; across various N/W’s like 2G, 3G, CDMA, LTE, PSTN, ADSL etc.; with world’s leading Telecom operators such as Vodafone (Germany and SPAIN), VIVA Bahrain, DIGI Telecommunications(Malaysia), Cable Bahamas Aliv, ETHIO Telecom, Togo Telecom and Smart Telecom. Dynamic in Multiple Team Management, take up initiatives; guide the teams & managing workforce to optimize daily output. Mapping Client's Requirements and providing customized, viable, quality & cost effective solutions in liaison with cross-functional activities.

Skills

BSS/OSS

Worked in various components of Telecom BSS and OSS for 7 years. CRM (Siebel & Huawei), Billing System, Middleware, Order Management, Charging and Rating Engine

Testing and Tools

Experienced in working with various test management tools like HP ALM, JIRA, TMSS, IRTT. Also worked with IDT, Autoservice etc tools for DCC/Call flow automation, SOAP UI and Rest Client for Web Service Based testing, LOADSPACE, ELOAD for Performance testing and Autoservice for OOTB case  automation.

Scripting

Has good Exposure on Shell Scripting in LINUX. Made few tools based on scripting to automate test process

Python

Worked with Python for automation purpose. Independently developed testing tools for automating  report generation for various of test design and automation

SQL

Proficient in working with SQL statements. Has understanding of PLSQL. Also made some memory/Oracle DB data extracting tools on various project for automation

Unix

Has experience in working with  various UNIX and Linux versions. Installed and upgraded various BSS/OSS components (Rating and Charging, CRM, UPC, SSO etc.) in LINUX OS.

Professional Experience

Jul 2011Present

Senior Technical Engineer

Huawei Technologies Pvt. Ltd.
  • In 7 years of experience in Huawei Technologies Pvt. Ltd. worked over various  BSS/OSS projects in many countries (e.g. Bahamas, Germany, Romania, China, Bahrain, Egypt, Ethiopia etc) across North America, Europe, ASIA and African continents with Leading Telecom Service Provider.
  • Responsible for End to End Testing Delivery –Tech Lead  for BSS Integration, Testing and Migration Activities of BSS and Convergent Billing/Charging Solution.
  •  Efficient in Telecom all BSS related businesses like CUG, MNP, FNF, Shared Bundle, Auto renewal , Rollover etc.
  •  Expertise in Prepaid & Postpaid solution.
  • Experienced in 3rd Party Integration solution at interfaces level BSS, CRM, Inventory, Order Management, Mediation & Convergent Billing & Charging System over ESB, SOAP, Diameter and SS7.
  • Involved in requirements gathering and analysis during execution phase.
  • Experienced in defining/designing Test Strategy/Cases in System integration testing, Interoperability Testing, Automation, User Acceptance Testing (UAT), non-functional & Business requirements.
  • Worked as Test Engineer in manual testing and automation testing on NGBSS, which provides End to End Telecom solution in Billing, CRM, CBS, UPC, USM, OM, Inventory, Charging, Billing, Mediation, ESB, Provision [CRM :-- Siebel CRM, Huawei CRM; Charging & Billing system : -- Huawei CBS 5.5, Oracle BRM; Middleware:-- AIA 10v, AIA 11v; Order Management:-- Oracle Order and Service Management system; Provisioning :-- Huawei Provisioning System, Oracle ASAP]
  • Good exposure on Soap UI and Postman tool for Restful and Soap Web services.
  • Understanding of the SDLC and Testing life cycle (STLC) and exposure on to Agile (Basic)
  • Good understanding in sanity checks on the test/production environments and always Ensure the software code is meeting the functional and non-functional requirements
  • Good hands-on in Reporting using MS Excel, MS Word, Excel and PowerPoint
  • Worked on many Testing Tools  like PL/SQL,SOAP UI, EmulSSP, Auto Service, IDT and Management Tools such as HP ALM ,JIRA,DTS and IRTT
  • Test Cases Designing and execution in Huawei TMSS, Postman and Selenium Web driver Automation tool.
  • High responsibility self-motivated and team spirit. Possess very good communication skill with customers
  • Versatile team player and individual contributor with strong analytical, troubleshooting and problem solving skills.
  • Ability to document/identify high quality manual scripts that effectively feed automation.

Project Summery

In my 7 years of career as a Senior Technical Engineer I have worked in various projects with various and renowed Telecom Service Provider from all over the globe. The details of these projects are as followed.

Project #1- Vodafone Germany CCS Project: nov 2017 - till Date

Client Vodafone Germany
Work Location Düsseldorf, Germany
Role and Responsibility
  • Worked as Integration Tech Lead for the project.
  • Actively involved in various BSS system ( Billing, Middleware) verification.
  • Clarifying the GAP between implementation and requirements with Solution Architect.
  • Verification for Protocol parameter (Diameter, Postman and Soap).
  • Verification of key services like Voice, GPRS, SMS, MMS and Product management.
  • Verification on Customized Service Rating CDR.
  • Performing Automation Scripting to perform basic sanity checks for Environment.
  • Guiding Test team about execution of test cases.
  • Actively involved in discussion with component teams for proper implementation of requirement and defect analysis.
  • Integrated Huawei CBS with 3rd party system using Web Service, DCC, Restful and SFTP protocol
Project Description

The goal of the project was replace the old legacy system with Huawei online charging solution for more effective usage of its telecom resources and increase of its revenue.

Key BSS/OSS Components involved Huawei OCS 5.5, ESB, UCM
Technologies/Protocol Involved Web Service, DCC, SS7, INAP

Project #2- Telecom Egypt Project: JUL 2017 - OCT 2017

Client Telecom Egypt
Work Location Cairo,  Egypt
Role and Responsibility
  • Worked as BSS test lead for E2E/IOT/DMT/UAT phase in for Billing System, CRM, Inventory, Order Management, Voucher Management System and Middleware
  • Configure Products for acceptance testing.
  • Handle a team size of 10 and solve technical issues & quires along with mentoring the team.
  • Verification for Protocol parameter (CAP1, CAP2, Diameter and Soap).
  • Verification of key services like Voice, SMS, GPRS and Product management.
  • Co-ordinating Integration testing with 3rd Party and customer for UAT phase
  • Performing Site Instance configuration.Actively involved in various BSS system ( Billing, Middleware) verification.
  • Integrated Huawei Billing system and CRM with 3rd party system using Web Service and FTP/File protocol.
Project Description

The goal  was to launch a green field project  with Huawei BSS  solution for robust usage of its telecom resources and increase of its revenue.

Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation, ESB
Technologies/Protocol Involved Web Service, DCC

PROJECT #3- Cable Bahamas OCS Project: JAN 2017 - JUN 2017

Client Aliv Bahamas
Work Location New Providence, Bahamas
Role and Responsibility
  • Worked as Test Lead and TTL for the project.
  • Actively involved in various BSS system (CRM, Billing, Middleware) installation.
  • Clarifying the GAP between implementation and requirements with Solution Architect.
  • Guiding Test team about execution of test cases.
  • Actively involved in discussion with component teams for proper implementation of requirement and defect analysis.
Project Description

The goal of the project was to deploy a green field Telecom Operator (ALIV) is with all the latest telecom service e.g. Voice, VOLTE, LTE, SMS etc. ( with Huawei OCS solution)to compete with already existing operator Bahamas Telecom Corporation (BTC).

Key BSS/OSS Components involved Huawei OCS 5.5, Huawei Mediation, ESB
Technologies/Protocol Involved Web Service, DCC

PROJECT #4- You Mobile BAAS Project SEP 2016 - DEC 2016

Clinet You Mobile telecom Spain
Work Location Romania/Spain
Role and Responsibility
  • Worked as Test Lead and TTL for the project.
  • Actively involved in various BSS system (CRM, Billing, Middleware) installation.
  • Clarifying the GAP between implementation and requirements with Solution Architect.
  • Guiding Test team about execution of test cases.
  • Actively involved in discussion with component teams for proper implementation of requirement and defect analysis.
Project Description

The goal of the project was replace the old legacy system with Huawei NGBSS solution for more effective usage of its telecom resources and increase of its revenue. The Huawei NGBSS solution is  also to establish a more reliable and flexible  charging and billing system to compete in the competitive market of Spain

Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation, ESB
Technologies/Protocol Involved Web Service, DCC

Project #5- Ethio Telecom Expansion Project: DEC 2014 - JUL 2016

Client Ethio Telecom 
Work Location Addis Ababa, Ethiopia
Role and Responsibility
  • Worked as BSS Tech Lead.
  • Analysing new requirements for Fixed Line & GSM and clarify them with customer.
  • Requirement transfer to RnD team for proper implementation.
  • Managed BSS test teams (5 teams) and actively directed them regarding test execution with customer.
  • Actively involved commercial launch of 3G, LTE, Fixed line (PSTN/ADSL) with new Huawei BSS solution.
  • Made plan for test plan for various type of testing (e.g. InterOperabilityTesting, End to End testing, SystemTesting, functional testing etc.) and discussed with customer.
  • Guided test team to effectively execute testing with customer and complete it on time.
  • Also involved in discussion with customer for various non-functional requirements and its testing ( Reliability, Security, Backup testing etc.) 
Project Description The project objective was replace old ZTE BSS/OSS system with Huawei NGBSS solution to enable more revenue generation and launch of LTE network for the first time in Ethiopia.
Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation
Technologies/Protocol Involved Web Service, DCC

Project #6- Smart Cambodia Project: OCT 2014 - DEC 2014

Client Smart Telecom (Cambodia) 
Work Location Bengaluru, India
Role and Responsibility
  • Worked as IOT lead for the project.
  • Actively involved in the issue tracking and monitoring the test quality.
  • Clarifying the GAP between implementation and requirements with Solution Architect.
  • Guiding Test team about execution of test cases.
  • Actively involved in discussion with component teams for proper implementation of requirement and defect analysis.
Project Description

The goal of the project was replace the old legacy system with Huawei BSS for more effective usage of its telecom resources and increase of its revenue.

Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation, Huawei PRM
Technologies/Protocol Involved Web Service, DCC

project #7- VIVA NGBSS Project:  APR 2013 - SEP 2014

Client VIVA Baharin
Work Location Baharin and China(offshore)
Role and Responsibility
  • Worked as Test Lead 
  • Actively involved in test planning/coordination with customers
  • Clarifying issues with customers during testing phases
  • Tracking and analysing issues with implementation team in RnD
  • Groomed RnD test team for the oracle BSS components( AIA 11g, Siebel CRM, OSM etc.) 
  • Monitored Performance Testing and Inter Operabilty Testing 
Project Description

The objective of the project was to replace oracle billing  system(BRM) with Huawei billing system(CBS 5.5)while upgrading the other oracle BSS modules(AIA 11g, OSM, Siebel CRM etc.)For the first time Huawei Billing system was integrated with so many 3rd party BSS components to equip  the customer with an efficient prepaid charging system. 

Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation, Huawei PRM
Technologies/Protocol Involved Web Service, DCC

project #8 DiGi Telecom Convergence Project : NOV 2012 - MAR 2013

Client DiGi Telecom (Malaysia)
Work Location Bengaluru, India
Role and Responsibility
  • Worked as IOT Lead for the project.
  • Analysing Inter Operability (between Huawei BSS and 3rd Party system) requirement and clarify it with customer
  • Involved in the reviewing test design process
  • Groomed test team members about the MVI (multi vendor integration) test design and execution process.
  • Delivered completed set of MVI test cases which involved 64 third party system interfaced Huawei BSS
Project Description

The objective of the project was to replace the ZTE BSS and OSS with complete Huawei BSS solution and provide a high integrated billing and charging system. This Project was involved with interfaces of 64 3rd party systems with Huawei BSSThe Business / Operations Support Systems has suite of systems to cater to the end-to-end business of DiGi Telecom. The major systems are listed below.

Key BSS/OSS Components involved Huawei CBS 5.5, Huawei CRM, IPCC, Huawei Provisioning System, Huawei Mediation, Huawei PRM
Technologies/Protocol Involved

Web Service, DCC, RCOMM

project #9- TGT Telecom BSS/OSS Project: NOV 2011 - OCT 2012

Client

Togo Telecom

Work Location

Bengaluru, India 

Role and Responsibility

  • Worked as a End-to-End tester
  • Worked closely with the BA team for IOT requirement and case design
  • Actively involved in walkthroughs, peer reviews
  • Involved in defect management, bug reporting and tracking the defect status until closure
  • Worked on Inter Operability Testing and Log Capturing of each execution for Test Result preparation for higher management

Project Description

TGT telecom is Govt Organization in LOME, Togo which provides CDMA as well as PSTN connections. Huawei Offered to replace the existing System to New Systems which will not only increase the revenue for the Organization but also help them for Competition in the African Market.

Key BSS/OSS Components involved

Siebel CRM ,AIA, Oracle BRM,M6,ASAP,Huawei Provisioning and  Mediation system

Bachelor of Technology

20072011

 B. Tech. in Electronics and Communication Engineering 

Academy of Technology, WBUT

Secured degree with 8.15 CGPA