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Summary

  • Strategic Planner & Visionary with a flair for adopting modern project execution methodologies in compliance with pre-defined standards.
  • Diligent in providing technology vision and publishing technology business plans in support of corporate objectives to grow revenue base and improve margins.
  • Excellence in Conceptualizing the business vision and translating them in to business goals ; established practices in order to delivery innovative solutions to complex business problems . 
  • An excellent communicator with honed relationship, leadership, planning, coordination and analytical skills with capability to view the larger picture, taking business-critical decisions from the front to attain business/ operational excellence/ improvement.
  • Worked on Full Life Cycle and managed the release process for multiple releases. Currently managing an account worth 8.5 million $ .  
  • Equipped with a strategic mindset that facilitates the formulation and implementation of strategies that have significantly improved preventative maintenance and cost efficiency.
  • Practiced in Portfolio/Program  management including initial planning and scoping, scheduling, Implementing and deliver programs within time/Quality.
  • Recognized as a builder and leader of high performance teams by engendering a culture of trust and collaboration and valuing ongoing training and development to build skills and professionalism.
  • Exemplary interpersonal, leadership, communication, and presentation skills.

 Core Competencies

  • Program Management
  • Escalation Handling
  • Multi-stake Holder Management
  • Service Delivery Management
  • Strong Convincing ability 
  • Team Leadership
  • Project Management
  • Budget Management
  • Strategic Planning & Analysis
  • Operational Planning
  • Process Improvements
  • Relationship Management
  • Customer Facing 
  • Legal Compliance/Audits
  • Business Continuity Plans

Professional Experience

Dec 2010Present

Tech Mahindra

Service Delivery Manager
  • Planning and scheduling activities to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization
  • Organizing process milestones and activities pertaining to all support functions
  • Monitoring the entire gamut of project  work to ensure completion of project within the time & cost parameters
  • Leading & monitoring the performance of team members for ensuring efficiency in project operations & meeting of individual and group targets
  • Spearheading complete portfolio of projects including cost budgeting, planning and execution of projects; providing inputs on the project strategy, budget, policies and major issue resolutions
  • Supervising project progress and outstanding issues; ensuring the quality & timeliness of the deliverables; reporting on the project’s progress and escalating issues
  • Driving strong processes/ procedures and discipline across the teams and ensuring that team work on issues with pride, integrity, and a sense of urgency; reviewing & approving the data submitted by Project managers/leads for project development proposals
  • Laying down strategies for building team effectiveness by promoting a spirit of cooperation between team members
  • Developing key clients, establishing relationships with key influencers and acquiring profitable business for providing support & implementation while leading teams for running successful delivery & process operations
  • Directing a broad range of cost saving initiatives while participating in planning, analysis and implementation of strategies and metrics for improving productivity levels

 

Jun 2008Dec 2010

Capgemini India 

Project Lead 

Turned entrepreneurial vision into reality by building an innovative business focused on the research and development of new technology applications in renewable energy in order to commercialize an innovative small vertical axis wind turbine. Defined strategy across all core business functions including product development, quality, sales and marketing along with investor relations. Collaborated with team in securing a $2M investment during a period of recession and general economic malaise. Achieved considerable recognition with Skyron being named among one of the top 10 most promising Energy and Clean Technology companies at the 6th Annual Rice Alliance for Technology & Entrepreneurship – Energy and Clean Technology Venture Forum.

  • Develops processes and methodologies to ensure success of a complex project, including but not limited to product and release planning, Identification of milestones & project goals, creation of schedules, and tracking of all items to ensure successful project delivery.
  • Manages the project deliverables and project milestones (not the people). Drives creation and execution of the program Plan of Record, including Scope, Requirements Management, Success Criteria, Schedule, Resources, and Quality.
  • Responsible for stakeholder management, including coordination of departmental or cross-functional/cross-organizational teams as well as communication within the organization,
    outward to other internal groups and external customers.
  • Acts as a single voice. Strong understanding of customers and customer environment.
  • Thorough understanding of the software legal compliance process, how to apply it and ensure that legal risks are mitigated.
  • Defines and manages the project plan, driving closure on issues and gaps as well as maintains focus on continuous improvement.
19882006

Principal/Founder

SPA INC

Built a highly successful management-consulting firm from the ground up, providing strategic and operational solutions that supported clients’ performance objectives. Led engagement planning and project management of a wide variety of endeavors for clients that ranged from a start-up medical device company through to the Department of Defense. Regularly served as interim executive to insure successful project implementation.

  • Served as Vice President and General Manager leading the development and implementation of the DoD’s first comprehensive energy efficiency telecommunications project with a program value of $20M, which would achieve 50% reduction in utility usage.
  • Assigned interim position of Director of Manufacturing Operations steering a start-up medical device company in defining and establishing manufacturing, product assurance, purchasing and product engineering functions, protocols and policies.
  • Secured a 50% reduction in both product cost and manufacturing cycle time in first year along with accelerating supplier lead times by 40% through introduction of a flexible supply chain.
  • Evaluated the utility consumption at White Sands Missile Range and developed a proposal that would maximize utility savings through the implementation of recommended technologies in the area of water, waste-water, natural gas, and electricity.
  • Acted as principal project representative and received a letter of recommendation from the government contracting officer.
20012002

Vice President of Operations

SARIF, INC

Formulated a global operations function together with managing technology transfer of asdvanced polysilicon active matrix LCDs to strategic partner in Hong Kong.

  • Designed and managed a global manufacturing operation encompassing contract manufacturing partners in Hong Kong and Germany.
  • Created multi-year business plans and budgets and provided comprehensive analysis of operational growth and revenue projections.
  • Directed materials management and cultivated close and productive relationships with partner sites through effective communication including site visits, establishing shared understanding and commitment to expectations.
  • Executed effective cost reduction initiatives that achieved 20% improvement to gross margins.
  • Designed a new product assurance program to ensure compliance with ISO 9001:2000.             
19992001

Senior Director – Site Operations

RADISYS CORPORATION

Converted a boutique embedded computer manufacturing facility into a high volume operation, directing entire plant operations, 5 executives and 400 employees across production, engineering, production, quality and facilities design.

  • Revamped the operations division, implementing business process reengineering initiatives that resulted in the division increasing its revenue contribution 48% to $200M within 15 months.
  • Initiated Lean program that increased production by 100% and reduced costs by 30% in 15 months.

Education

May 2000Jun 2002

MBA

NIHRD

Develops processes and methodologies to ensure success of a complex project, including but not limited to product and release planning,
identification of milestones & project goals, creation of schedules, and tracking of all items to ensure successful project delivery.
Manages the project deliverables and project milestones (not the people). Drives creation and execution of the program Plan of Record,
including Scope, Requirements Management, Success Criteria, Schedule, Resources, and Quality. Responsible for stakeholder management,
including coordination of departmental or cross-functional/cross-organizational teams as well as communication within the organization,
outward to other internal groups and external customers. Acts as a single program voice. Strong understanding of customers and customer environment.
Thorough understanding of the software legal compliance process, how to apply it and ensure that legal risks are mitigated.
Defines and manages the project plan, driving closure on issues and gaps as well as maintains focus on continuous improvement.

Core Competencies

Strategic Transformations Lead
National / Global Operations
Program Development
Project Management
New Business Development
Transition / Change Management
Continuous Improvement
Strategic Partnership Relations
Business Process Reengineering
Supply Chain Management
New Product Development
Team Building & Training

Core Process Development

Executive Summary

Visionary leader bringing over 20 years of experience in establishing operational optimization across diverse industries in both national and international operations. Recognized for talents in strategy development and providing corporate vision. Converts strategic plans into tactical reality through guiding companies in establishing themselves as viable business. Devises and implements new programs and initiates successful processes to produce new product with maximum revenue. 

  • Diversified background in operations and engineering management; distinguished for an entrepreneurial mindset, creative problem solving, cross-functional teams and a bottom-line orientation. 
  • Offers innovative solutions to operational challenges and leverages decisiveness to implement solutions while minimizing risk and maximizing performance. 
  • Expert in transforming strategic plans into tactical initiatives for national and international programs. 
  • Motivator and coach combining business acumen with analytical depth to align operational efficiencies with corporate goals.

Education and Certifications

Master of Business Administration – General Management, Murray State University

Bachelor of Science – Business Administration, University of Arizona

PMP Certified – Project Management Institute

Engineering Certificate – Army Corps Of Engineers

FAA Instrument-Rated Commercial Pilot

Technology

Proficient in a variety of maintenance and utility management systems

Microsoft Office Suite: Word, Excel, Access, Outlook, PowerPoint