• 1070 SW 55th Ave, Margate, FL

Shannel T. Wright

Work History

Work History

Chip Runner/ Poker Brush

Feb 2015 - Present
Isle Casino Racing Pompano Park
Using a casino chip runners bank, sell and buy chips to poker players. Answer phone and be able to explain poker room promotions. Balance chip runner bank at end of shift. Place players name on sign-up board. Clean poker room as necessary. Bringing set ups to table(new cards). Suit cards after taken off tables. Show players to assigned seats. Completed Three Card Poker training.  

Players Club Representative/ Marketing

Aug 2014 - Jan 2015
Twin River Casino
Distribution of Players cards for new & regular guests. Maintain a working knowledge of the Player's Club in order to effectively explain to customers. Maintain a working knowledge of the property, as well as current and upcoming special events, in order to advise guests and fellow employees whenever possible. Assists Shift Managers and Casino Hosts, as needed, with promotions. Resolves minor guest conflicts, which relate to Player's Club. Issues gifts and freeplay for guest when appropriate level of play has been established.

Slot Attendant

Aug 2012 - Feb 2014
Seminole Coconut Creek Casino
Slot Attendants provide exemplary customer service and are attentive to guests needs. Processing/jackpot payouts. Crossed trained in basic slot repairs & machine maintenance.
Back up to slot technicians. Ticket/Voucher payouts on casino floor for faster and more convenient guest service. Locating cocktail waitresses or Players Club staff when needed to provide food, beverages, or Players Club services to guests.

Student Internship

Jun 2007 - Aug 2008
Pentagon, Washington D.C

Performed a variety of general tasks associated with office support such as answering telephones, receiving and distributing mail, and taking messages. Operating reproductive or facsimile equipment. Maintaining office supply areas. Distribution of Pentagon parking passes to staff and military personnel.

Education

Education

Graphic Design/ Marketing

Broward College
Current student working towards my BA.

REFERENCES UPON REQUEST