Assistant Director of Clinic Operations - Austin/San Antonio
Nova Medical Centers
*Oversaw all aspects of clinical performance, hiring, and problem resolution for 12 clinics in the San Antonio & Austin Area
*Contributed to the creation of policy and procedure for Operations Dept as well as Radiology
*Engaged clients in direct conversations to ensure their needs were met and follow
up on any potential issues that arose.
*Performed and Trained Collectors on DOT UDS/BAT Collections to all Federal Regulations. Completed successful DOT Audits on multiple occasions