Printing tool Download PDF

Ester Vanessa

  • Villa Pamulang Jl Arjuna 3 Blok DE 3 No 23, South Tangerang, Banten
  • 087875783848

Curriculum Vitae


I was born in Jakarta. I am 26 years old. I was graduated from Universitas Indonesia in major Communication, Diploma Program, with GPA 3.29. Now I currently study in Universitas Terbuka in major Communication, Bachelor Extension Program. 

I am a fast learner, service oriented, having positive attitude, well organized, paying attention to detail and accuracy, target oriented, having good experiences in customer care, and able to work in team.

"Play for more than you can afford to
lose and you will learn the game."
Winston Churchill

Work experience

Sep 2018Jan 2019

Procurement and Finance

88Spares PTE LTD
  • Create purchase request for daily operational stuff and collect them for other department for office needs purchasing
  • Collecting the invoice of PLN, telkom, internet,and other office daily maintenance payment then make it paid before the due date 
  • Manage the company drivers and make their working schedule into the logbook driver 
  • Purchasing several office needs like laptop, mobile phone, PC, and others based on the purchase request which is requested by GA Manager
  • Implementing the ideas and also make the forward thinking and action at daily works
  • Helping in doing some account payable duties, such as complete payments and control expenses by receiving, processing, verifying, and reconciling invoices.
Jan 2018Aug 2018

Digital Transformation Consultant

88Spares PTE LTD
  • Helping clients in transforming their organization to accelerate digital transformation
  • Creating, hosting, and leading client and supplier workshops, introducing them to our new technology
  • Combining the analytical, operational, and creative skills to help to optimize the product , with first hand-customer experience information 
  • In charge in acquiring buyers and managing accounts in the area/ regional
  • Structure market research and gather insights to present to senior management
May 2016Jul 2016

Customer Service Staff

PT Eatiki
  • handling and responds to customer inquiries regarding order, complaints, and technical problem notifications by phone and correspondence.
  • doing outbound call to clarify the reservation is succed.
  • documenting customer trouble reports on trouble ticketing system, doing modify or changing reservation status in application and input activities in daily report.
  • review request, contact customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate dapertment.
Jun 2013Jan 2016

Customer Services Representative

PT Bank UOB Indonesia

to handle account opening, cross selling of bank products, doing inbound and outbound calls activating dormant account, receiving customer complains, cheque books request, customers' clearing input.


Documentation Section

Universitas Indonesia
Documentation of“ Kota Seni” at FISIP UI. "Kota Seni" is an art event of FISIP UI which is held every year.


Universitas Indonesia
  • Producer of my documentary movie“ Beat The Box” as one of the assignments in TV Production study program ( 2011)
  • Producer of a TV Feature program“ Existence of Dead Vertical” as a Final Assignment for passing my Diploma study program at UI (2012)
Mar 2011Sep 2014

SPG Event, Reguler, and Usher

  • SPG Event  "Dunhill” at North and Center Jakarta area (mobile selling)
  • SPG Event  "Starmild" at North Jakarta area (mobile selling)
  • SPG Event“ Smartfren” at ITC Fatmawati
  • SPG Event“ HP Printer and Ink” at Harco Mangga Dua
  • Usher "Honda" of IIMS event (2013)
  • Usher "Ford" of IIMS event (2014)
Aug 2010Aug 2010

Media and Sponsorship Division

Universitas Indonesia

Media and Sponsorship Division of “OKK UI” at Universitas Idonesia. OKK UI is an event of orientation period for newcomers (students) in Universitas Indonesia which is held every year. At this event, I have to make the proposal with my  team to be given by the media in order to support the event and willing to air  the event.  Mainwhile, I have to make the negotiation and dealing with the sponsorship.



S1 Communication

Universitas Terbuka

Now I currently study here


D3 Communication

Universitas Indonesia

I was graduated with GPA  3.29 (scale 4.00). 


English Course


i joined english course since I had studied in Junior High School until I was graduated from Senior High School with my latest program, High Intermediate Program


Senior High School

SMA Negeri 68 Jakarta

Junior High School

SMP Negeri 216

Elementary School

SD Melania III Jakarta




Time Management






Complex Problem Solving


Critical Thinking




Service Orientation


People Management


Coordinating with Others


Judgment and Decision Making





Skill level:

Spoken : 10

Written : 10