Ester Vanessa

  • Jakarta 04
Ester Vanessa

Customer Service Officer Of UOB Indonesia

Summary

I was born in Jakarta, June 15, 1992. I live in Central Jakarta. My address is Jalan Pramuka Rawasari Blok A/ 37. I love traveling, culinary, shopping, and reading books.

I am a  hardworker, fast learner, having positive attitude, high motivation and good communication, fluent in English, service oriented, having good experiences in customer care, used to be a multiskilled person, and ready to work in any work environment.

"Play for more than you can afford to
lose and you will learn the game."
Winston Churchill

Work History

Work History
Jun 2013 - Present

Customer Services Representative

Bank UOB Indonesia

to handle account opening, cross selling of bank products, activating dormant account, receiving customer complains, cheque books request, customers' clearing inputting, and many others.

Mar 2011 - Sep 2014

SPG Event, Reguler, and Usher

Agencies

SPG Event  "Dunhill” at North and Center Jakarta area (mobile selling)

SPG Event  "Starmild" at North Jakarta area (mobile selling)

SPG Event“ Smartfren” at ITC Fatmawati

SPG Event“ HP Printer and Ink” at Harco Mangga Dua

Usher "Honda" of IIMS event (2013)

Usher "Ford" of IIMS event (2014)

Dec 2012 - May 2013

Supervisor

Century Healthcare

to manage  all of product selling, make the daily, weekly, and monthly reports,  help to sell products to reach the target

2011 - 2012

Documentation Section

Universitas Indonesia
Documentation of“ Kota Seni” at FISIP UI. "Kota Seni" is an art event of FISIP UI which is held every year.
2011 - 2012

Producer

Universitas Indonesia

Producer of my documentary movie“ Beat The Box” as one of the assignments in TV Production study program ( 2011)

Producer of a TV Feature program“ Existence of Dead Vertical” as a Final Assignment for passing my Diploma study program at UI (2012)

Aug 2010 - Aug 2010

Media and Sponsorship Division

Universitas Indonesia

Media and Sponsorship Division of “OKK UI” at Universitas Idonesia. OKK UI is an event of orientation period for newcomers (students) in Universitas Indonesia which is held every year. At this event, I have to make the proposal with my  team to be given by the media in order to support the event and willing to air  the event.  Mainwhile, I have to make the negotiation and dealing with the sponsorship.

Education

Education
2014 - Present

S1 Communication

Universitas Terbuka

Now I still study at Universitas Terbuka.

2009 - 2012

D3 Communication

Universitas Indonesia

I was graduated with GPA  3.29 (scale 4.00). 

2004 - 2009

English Course

LBPP LIA

i joined english course since I had studied in Junior High School until I was graduated from Senior High School with my latest program, High Intermediate Program

2006 - 2009

Senior High School

SMA Negeri 68 Jakarta
2003 - 2006

Junior High School

SMP Negeri 216
1997 - 2003

Elementary School

SD Melania III Jakarta

Skills

Skills

Computer

Microsoft Office skill : very good

Google Docs  : very good

Outlook  : excellent

Internet : excellent

English

Skill level:

Spoken : 9

Written : 9

Other Experiences

2008   :   Finalist Motix Star Search by Positive Management

2009   :   Finalist of MOKA 2009 by Plor Management

2011   : - Semifinalist of Pemilihan Abang None Jakarta Selatan

                - Semifinalist of Miss Indonesia