Sherry Tompkins

  • Moorefield US-WV

Summary

In general I am responsible for overseeing 400+ employees with direct reports being at least 5 department heads at a time with at least 50+ associates reporting to them.

Responsibilities I have include but not limited to are scheduling,timekeeping,performance evaluations, teaching/training, associate accountability, ordering,maintaining proper inventory levels, and to be the driving force behind high productivity levels from my associates.

I value my customers and have 10 years experience working with people.Customer responsibilities include answering customer calls, resolving complex customer issues,and delivering stellar customer service to each and every customer that comes through the door by executing stellar service from all aspects of my position from myself to my people.

Work History

Work History
Feb 2002 - Jan 2010

assistant store manager

Walmart

Education

Education
May 2009 - Present

graduated

Walmart

This program was a refresher for me as I also took the course in 2007.It enriched my knowledge of merchandising and financials for our food side of the buisness.

Jun 2007 - Aug 2007

graduated

Walmart

This was a demanding 8 week course The training Walmart provided me with in this timeframe gave me key resources I can use for a lifetime.I learned everything from effectively managing my people to my stores P&L.I have many valuable take-aways from this program that I constantally apply to my everyday management routines.

Skills

Skills

Customer Service

I believe that through proper teaching and training of our people,we build a strong reliable and dependable team that takes care of our customers.

Merchandising

Certifications

Certifications
Apr 2008 - Present

Safe Serve Food Safety and Sanitation manager

State of Virginia
Nov 2007 - Present

Federal Firearms Licence

Virginia State Police