Proactive professional with over 10 years experience in customer service and sales. Extremely methodical and relentless when pursuing a solution to a customers or employers problem.
Recent graduate with a bachelor's degree in Information assurance & Forensics. I'm searching for a position in Information Security, or an arrangement where i can work on the businesses Risk Assessments, Disaster Recovery and Business Continuity plans. Below is a summary of some of my skills.
- Proficient with Windows Operating Systems 2000, XP, Vista, Server 2003 as well as Linux
- Performed Data Recovery on Desktops & Laptops. Worked with Imaging Software and I've wiped hard drives before disposal
- Performed numerous upgrades installing RAM, fans, CPU's etc.
- Skilled in analyzing & resolving software & hardware problems as well as diagnosing network issues
- Regularly update remote machines
- Excellent at dealing with users
- 3.5 GPA in major course of study