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I am an expert in instructional design, e-learning design, technical writing, and training. I am looking for an opportunity to use and expand my current skills.

Work experience

May 2006Aug 2008

Senior e-Learning Designer

  • Designed 17 e-learning courses using SumTotal ToolBook Instructor, the Articulate suite of products, Adobe Flash and Captivate on subjects including; new hire orientation, recruiting and interviewing employees, employee compensation, management development, Microsoft Office 2007 Suite, Microsoft SharePoint, and the SumTotal LMS.
  • Applying instructional design methods such as ADDIE and principles of adult learning to update and redesign previous e-learning courses.
  • Developed company’s new hire program, including printed materials, e-learning, and classroom instruction.
  • Interviewing stakeholders to determine effectiveness and quality of training.
  • Training facilitator for company’s new hire orientation program.
  • Coordinating technical classroom training, consistently bringing profit to the department.
  • Facilitating meetings with department managers to determine employee training needs.
  • Maintaining and troubleshooting the SumTotal Learning Management System (LMS).
  • Creating Flash-animated company news announcements and uploaded them into the LMS.
  • Designing graphics for e-learning courses using Macromedia Fireworks.
  • Working with vendors to develop customized technical training for company employees.
  • Managing multiple projects, consistently meeting or surpassing due dates.
  • Providing management with reports regarding e-learning usage generated by the LMS.
  • Providing e-learning and LMS training to employees inside and outside the department.
  • Researching current technology and techniques for e-learning and instructional design.
Jan 2001May 2006

Senior Technical Writer

  • Created e-learning courses in Adobe Captivate and SumTotal ToolBook Instructor.
  • Designed and developed storyboards to map out e-learning design and animation concepts.
  • Facilitated training for department associates in software and department procedures.
  • Developed division online information system using BlueSky RoboHELP.
  • Wrote company’s guide to the application for life insurance using Adobe FrameMaker.
  • Designed graphics using Macromedia Fireworks and Adobe Photoshop.
  • Adapted printed documentation for online usage with Adobe Acrobat, using functions such as bookmarks and hotlinks.
  • Photographed stock images for presentations and e-learning projects.
  • Designed department logo used in team presentations and documents.
Feb 1996Dec 2000

Technical Writer

Printronix, Inc.
  • Developed site installation, user documentation and utilities, and software starter kit CD-ROMs for company and OEM partners such as IBM, Hewlett-Packard, and Chrysler using InstallShield’s DemoShield.
  • Wrote user guides, procedure guides, and other technical documentation for line matrix and thermal printers using Interleaf and Adobe FrameMaker.
  • Designed graphics and modified photographs using Adobe Photoshop.
  • Partnered with IT department to design and develop company intranet.
  • Adapted printed documentation for online usage with Adobe Acrobat, using functions such as bookmarks and hotlinks.
  • Designed and maintained department’s document database using Microsoft Access.


Associate of Science