High-energy Concierge focused on creating outstanding guest satisfaction through exceptional service and maintaining hotel standards. Tech-Savvy and accurate with data entry. Excellent people skills with a bright and bubbly personality.

Work History

Work History
Dec 2014 - Present

Freelance Pet Boarding Specialist

Dog Vaycay

An in-home pet boarding service  focused on a great pet hosting experience while maintaining  communication with owners.  No kenneling unless absolutely necessary, grooming, training, waste management, daycare, administering oral medication, walks included based on dogs lifestyle needs and prior consent from owners.

Dec 2013 - Apr 2014

Ski Valet

St. Regis at Deer Valley

Cataloging and maintaining guest equipment upon arrival, informing guests about Apr's-ski events, delivering guest's equipment to curb on departure, offer guests help with ski equipment, offer guests beverages before and after skiing,  answer any guest inquiries and offer help to other sections of hotel when not busy.


Sep 2010 - Apr 2012

Clovis Community College

General with a focus towards BA of arts



Customer service

Eight years of experience with the general public

Retail Associate

 Experience of six months


Experience of one year with closing responsibilities


The Ski Valet team as a whole received an unbelievable amount of positive reviews on TripAdviser during the winter 2013-2014 season. We accomplished an amazing 96% guest happiness rating from our section.  I was the only non-management team member that was praised on TripAdvisor.