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Work experience

Mar 2003Present

Director of Audio/Video Production

Performance Courseware, Inc.

As Production Director: Oversee all phases of DVD and web video production by communicating client expectations, responsibilities and timelines to the Performance Courseware team members. Departments include, instructional design, graphics, audio production, video production and editing, DVD authoring, web programming and translation. As Audio Director: Perform all aspects of audio recording, music development and composition, as well as audio editing, mixing

and sweetening. Responsible for the acquisition, use and maintenance of all audio recording hardware,

software and facilities.

Apr 2001Feb 2003

Account Manager

Phones Plus, Inc
Successfully communicated with customers regarding their detailed telecommunication needs; from the initial consultation, through the final sale and beyond. Focused on expanding a client base while maintaining excellent relationships with existing customers. Managed more than eighty business accounts throughout the Northern Illinois/ Southern Wisconsin area.
Mar 2000Mar 2001

Service Technician/Account Manager

RGG Communications
Responsible for installing, programming, servicing and selling a wide range of business telephone and voicemail systems throughout the stateline area. Developed strong troubleshooting skills along with a vast knowledge of structured cabling systems.
Feb 1998Sep 1999

Customer Sales Associate

W.W. Grainger
Effectively handled a wide variety of functions which included, answering a high volume of phone calls, processing a steady flow of orders, assisting customers at the service counter and contributed in maintaining a large amount of product inventory. Worked in a fast paced, sales driven environment. Transitioned among three Chicagoland locations, providing assistance and training.
Oct 1995Jan 1998

Sales Service Associate

Boise Cascade
Responsible for order processing, account maintenance, vendor contact, quality control and resolution of customer inquiries for production of stamps, nameplates and other forms of company identification. Personally reorganized and managed a customization program for a wide range of corporate clients, including Fortune 500 companies. Introduced and expanded operational policies and procedures to enhance productivity.




Harper College


A position in multi-media management requiring a proven leader with a unique combination of

technical and administrative acumen, a strong customer focus, and a track record of business

development and contribution to bottom line profits.


* Project management for over 60 educational video   productions from script through final DVD or web video. * Act as the single point of contact for the education   division of a fortune 300 company. * Directly manage 9 employees and 4 freelance contractors. * Assist in the evaluation and selection of on-camera and   voice-over talent. * Perform final proof and review of all programs and   documents prior to sending for mass production. * Produce/Direct all narration sessions as well as manage live   production audio for video. * Experienced in the process of translation for over 100   programs.

* Support president of Performance Courseware with business    and product development. * Support president of Performance Courseware with the   development and maintenance of the equipment, facilities   and infrastructure. * Managed the build-out and construction process for three   separate 2,000 square foot facilities. Working with the   general contractor on the first and acting as the general   contractor on the final two. * Designed and selected materials for construction of audio   studio and live room. * Custom designed furniture and equipment for 2 video editing   suites and 1 audio recording studio.


Experienced project manager / producer with a background in multi-media development.   Adept at managing multiple and diverse tasks simultaneously, with great attention to detail.   Effective team leader with strong communication and interpersonal skills.   Skilled in taking the initiative - self confident and conscientious.   Skilled in Pro Tools 9, Ableton Live 8, Logic Studio, Final Cut Pro 7, Compressor, InDesign CS5, Flash CS5, Photoshop CS5, DVD Studio Pro, Sonic DVD Fusion, Sonic Encoder & SCORM.   Familiar with various business niches such as, video production, communications, transportation, public utilities. retail and warehousing.