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Objective

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Skills Summary

  • Quick learner
  • Time efficient
  • 4 years of customer service & sales
  • Organizational skills
  • Team player
  • Problem analysis and problem solver
  • Works well under pressure
  • Extremely experienced in all things technology-based

Work experience

Oct 2011Present

Hat Club, LLC

Manager

Record daily sales; provide excellent customer service; delegate tasks; track inventory; monitor employee conversion; create and adjust schedules based on sales; maintain store cleanliness.

Sep 2013Feb 2014

Verizon: Diamond Wireless

Sales Rep

Provided excellent customer service; tend to customers needs; suggested new products; upsold accessories and add-ons to every sale; kept file of customers to create a customer base; called and executed sales over the phone; maintain store cleanliness.

Jul 2013Nov 2013

Hungry Howies

Delivery Driver

Deliver food to customers in a timely manner; provided excellent customer service; wash dishes; took phone orders and upsold drinks/desserts

Education

Mar 2014Sep 2014

Conservatory of Recording Arts & Sciences (CRAS)

Tempe, AZ

Trade school with an emphasis in Audio Engineering

Aug 2011May 2014

Arizona State University

Tempe, AZ

Pursued a Bachelor's in Marketing & Finance

Aug 2010May 2011

Tuskegee Univeristy

Tuskegee, AL

Pursued a Bachelor's in Marketing & Finance

Aug 2006Jun 2010

St. Bernard High School

Playa Del Rey, CA

Graduated with Honors