• Phoenix, AZ

Steven Wilson


Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Skills Summary

  • Quick learner
  • Time efficient
  • 4 years of customer service & sales
  • Organizational skills
  • Team player
  • Problem analysis and problem solver
  • Works well under pressure
  • Extremely experienced in all things technology-based

Work experience

Work experience

Hat Club, LLC

Oct 2011 - Present

Record daily sales; provide excellent customer service; delegate tasks; track inventory; monitor employee conversion; create and adjust schedules based on sales; maintain store cleanliness.

Verizon: Diamond Wireless

Sep 2013 - Feb 2014
Sales Rep

Provided excellent customer service; tend to customers needs; suggested new products; upsold accessories and add-ons to every sale; kept file of customers to create a customer base; called and executed sales over the phone; maintain store cleanliness.

Hungry Howies

Jul 2013 - Nov 2013
Delivery Driver

Deliver food to customers in a timely manner; provided excellent customer service; wash dishes; took phone orders and upsold drinks/desserts



Conservatory of Recording Arts & Sciences (CRAS)

Mar 2014 - Sep 2014
Tempe, AZ

Trade school with an emphasis in Audio Engineering

Arizona State University

Aug 2011 - May 2014
Tempe, AZ

Pursued a Bachelor's in Marketing & Finance

Tuskegee Univeristy

Aug 2010 - May 2011
Tuskegee, AL

Pursued a Bachelor's in Marketing & Finance

St. Bernard High School

Aug 2006 - Jun 2010
Playa Del Rey, CA

Graduated with Honors