Steven Swanson

CustomSmall

Results-oriented business professional with more than 15 years of experience in sales, management, and marketing within multiple industries.

Summary of Qualifications

  • Motivated sales and management professional with superior work ethic and strong record of success.
  • Superior business development abilities, building strong client base multiple times.
  • Outstanding communicator and relationship manager, interacting successfully with individuals at all levels.
  • Adept at contributing to teams while equally capable of working independently to accomplish goals within established deadlines.
  • Strong analytical and problem solving skills, determining creative solutions to issues and resolving conflicts positively.
  • Quick learner, skilled in mastering information and educating others on newly gained knowledge.
  • Talented presenter, educating groups on product knowledge and company benefits.

Specialties

Sales

Marketing

Business/Territory Development

Risk/Fraud Management

Relationship Building/Management

Work History

Work History
2009 - Present

Home Mortgage Consultant

Wells Fargo Home Mortgage
  • Funded over $8 million in loans in just over 90 days while starting in new market; and, closed more loans than six other staff members combined hired in same time frame.
  • Assisted branch manager in training five new associates and sales manager on use of company's proprietary loan software, as well as internal procedures and loan program requirements.
  • Developed vital market knowledge and business contacts in local market place through cold calling and networking strategies.
  • Secured opportunities to make sales and product presentations to realtor groups during scheduled meetings.
2008 - Present

Internet Sales

Honda of Slidell
  • Marketed automobiles through cold calling via telephone and follow-up on inbound e-mail inquiries.
  • Credited with selling 20% of all units for month in dealership after only four months in position and originated additional 5% of units sold in same month.
  • Gained extensive training in buyer focused sales strategy to close sales and effective presentation of feature advantage benefits.
2010 - Present

Insurance Agent

Independent
  • Licensed for Life, Accident and Health, Property and Casualty
  • Develop client relationships through cold calling and networking strategies.
2007 - 2008

Loan Officer

Live Oak Mortgage, LLC
  • Launched start-up business focused on offering knowledgeable and professional mortgage services and executing successful marketing plan during difficult market conditions.
  • Attained 25% market share at peak in declining market via aggressive sales and marketing strategies including cold calling, networking, and newsletters.
  • Forged positive relationships with realtors, banks, and local business professionals and became embedded in community through participation in business organizations.
  • Created and launched website containing valuable information regarding mortgage process and allowing clients to submit applications online.
  • Educated consumers and realtors on current market conditions and products to ensure customers were knowledgeable about available mortgage options and to facilitate close of sale.
2005 - 2007

Account Representative

Guaranty Bank
  • Developed new sales territory offering fixed rate and variable rate second mortgage loans and lines of credit for Home Equity Division of company upon entry to the Louisiana market.
  • Promoted specialty home improvement loan and signed on over 100 new accounts through vigorous sales efforts.
  • Established relationships with banks, mortgage brokers, correspondent lenders, home improvement contractors, and builders through initial cold calls and consistent follow up.
  • Worked primarily in business-to-business environment selling advantages of organization's products to small business owners.
  • Consulted with contractors and banks to show advantages of Guaranty Bank and explain organization's multiple channels of product delivery.
1999 - 2005

Loan Officer

Omni National Bank
  • Managed residential loan origination in Atlanta office from 1999-2000 prior to transfer to North Carolina.
  • Developed budget and goals for loan production office with annual revenue of over $500,000.
  • Managed collection, supervision of foreclosure process, and sale of REO property for branch's commercial loan portfolio.
  • Maintained depository accounts by processing NSF's and monitoring overdrafts.
  • Supervised and serviced commercial construction lending from origination to completion.
  • Appointed to expand availability of specialty loan products to Triad and Triangle areas of North Carolina and requested to open additional market after success during first expansion.
  • Awarded stock option bonus three consecutive years for exceeding loan production, bad debt prevention, and profitability goals.
1997 - 1999

Loan Officer

CapSouth Mortgage
  • Partnered to establish mortgage financing company for individuals purchasing new homes and refinancing existing homes, achieving revenue of more than $600,000 in first year.
  • Managed loan origination process, multiple warehouse lines of credit, and loan¬†origination/processing staff of up to 15, as well as marketing and advertising initiatives.
  • Sold company assets to Omni Financial Services, Inc., the holding company of Omni National Bank, in June 1999.

Education

Education

Bachelor of Science in Business Administration

University of Southern Mississippi

Activities and Societies:  SGA Senator, Kappa Sigma Fraternity