Steven Sutton

Steven Sutton

Work History

Work History
Oct 2007 - Present

Network Engineer

Integr8 IT

Duties: IT Support for Club Travel and Travel Agencies signed to Amadeus. Installing, configuring and troubleshooting PCs and printers. Installing and configuring Amadeus Selling Platform, Amadeus ProPrinter and other industry related software. Configuring Ticket printers. Configuring and installing routers and switches. Downloading and updating drivers. Reinstalling PCs. Virus removal. Explaining system changes to users. Hardware troubleshooting. Upgrading hardware. Replacing users PCs with new systems. Logging service requests with hardware suppliers and ISPs. Onsite support technician for Supercare and Fidelity Security for 14 months.

Mar 2005 - Oct 2007

IT Support Clerk

Club Travel

Duties: Desktop Support for 27 Offices Nationwide, Troubleshooting Software and Hardware problems, Reinstallation of PCs and necessary software, PC Repair, Ordering Hardware, Systems account creation (Active Directory, Email, Exchange Mail configuration, Intranet), Basic Terminal Server maintenance, Website Coding.

Reason for leaving: IT support outsourced to Integr8 IT and I was subsequently employed by them

Dec 2002 - Jan 2005

Website Developer

ProTrav Tours

Duties: Website Administration, Database maintenance, Website Design, Graphic design, First-line office computer maintenance, Email newsletter publication.

Reason for leaving: Company was sold - retrenched

Jun 2001 - Dec 2001

Technical Support Agent

M-Web

Duties: Technical support for M-Web clients. E-mail & Internet connection troubleshooting.

Reason for leaving: Further Studies

May 2001 - Jun 2001

Credit Card Verification Assistant

Mercantrade (Pty) Ltd

Duties: Verifying details of potentially fraudulent cardholders, Contacting foreign banks, Call Centre work

Reason for leaving: Found permanent work

Mar 2001 - May 2001

Database Verification Assistant

Old Mutual Banking Services

Duties: Mortgage loan database error checking & correction, Data Capturing

Reason for leaving: Student work

Education

Education
Jan 2002 - Dec 2002

Certificate in Entry Level Programming – Visual Basic 6.0

WS&L, Abraxas Technologies
  • Software Analysis Techniques 73%
  • Software Testing Techniques 76%
  • Program Design 81%
  • Database Design/MS SQL 2000 82%
  • Visual Basic 6.0 84%
  • Practical Project 91%

AGGREGATE : 84%

Jan 1999 - Jan 2000

MCSE, MCP + Internet

WS&L, Abraxas Technologies
  • Networking Essentials 80%
  • NT Workstation 4.0 87%
  • NT Server 4.0 77%
  • NT Server 4.0 in the Enterprise 68%
  • TCP/IP 90%
  • IIS 4.0 82%
Jan 1994 - Dec 1998

Matric Exemption

Plumstead High School

Certifications

Certifications

Certificate in Entry Level Programming - Visual Basic 6.0

WS&L, Abraxas Technologies
• Software Analysis Techniques 73% • Software Testing Techniques 76% • Program Design 81% • Database Design/MS SQL 2000 82% • Visual Basic 6.0 84% • Practical Project 91%
Jan 2000 - Present

MCSE, MCP + Internet

Microsoft
• Networking Essentials 80% • NT Workstation 4.0 87% • NT Server 4.0 77% • NT Server 4.0 in the Enterprise 68% • TCP/IP 90% • IIS 4.0 82%