Chief Executive Officer
Big Associates, Inc
Founder of International Scooters, a Big Associates company. Retail and Wholesale sales, plus technical support development, for envirnonmental transportation products including electric cars, motor scooters, and electric bicycles.
Created training materials, developed product support infrastructure and manual sets for scooter products. it is important to point out that motorscooters are virtually unsupported and undocumented, even among top brands. Provided online and phone support for manufacturer clients. International Scooters issued critical technical bulletins and updates. We also became the final say on warranty claim issues and beta tested new products prior to release in order to identify technical problems or essential training requirements.
Supervised training of new dealers and their staff for support and sales programs. Developed and supported dealer channels for California, Arizona, Nevada, and New Mexico territority. Provided homologation services for import clients. Assisted Indian, Taiwanese, and Chinese manufacturers with EPA and California Air Resource Board compliance, training materials, manuals, user guides and website creation. Supervised operations of retail store and warehouse facilities. Founder and administrator of the #1 scooter maintenance website scooterbbs.com.
Provided product placement of client products on Austin Powers, Charlie's Angels, SCRUBS, Desperate Housewives, My Name Is Earl, and many more. Scooter and electric vehicle picture Vehicle coordinator for Paramount, Universal Studios, Buena Vista Television, MTV, VH1, and NBC. Developed scooter based camera platforms for HD and 35mm mounts, which have proved successful in actual productions.
Warehouse operations include logistics and distribution, final assembly, maintenance and training for various alternative transportation products including Zap electric cars, A2B electric bicycles, Lambretta, TGB, TNG, and Benelli motor scooter products. Failure analysis and redesign of products a specialty.
Manufacturer tradeshow demonstration and sales support. Retail operations include DMV occupational licensed dealership, service writing, sales, and transportation for all supported products and accessories.