Inbound Customer Service and Sales Agent
IBEX Global (AT&T) / Hampton, VA
Responsible for reception of inbound customer calls for service, sales, and billing inquiries with a focus sales in a high pressure call center environment. Products included AT&T UVerse Home Phone, Internet, and Television Fiber Optic Service, analog home phone and DSL internet service, DIRECTV, and AT&T Wireless. Recognized for $8,000 in Posted Revenue out of $11,000 Issued Revenue (November 2014).