Steven Kennedy

Summary

A once scratch golfer, turned driving range pro/scramble tournament ringer. Currently working his way off a 10 handicap.

Born and raised in Las Vegas, Steven has spent 20+ years growing relationships here in the valley. He is a motivated senior sales executive with more than 10 years experience in a highly competitive atmosphere, specializing in customer satisfaction and cultivating relationships.

Steven is able to build brand loyalty by develop long-term relationships with his customers. He continuously demonstrates an increase in customer satisfaction and retention. Steven is experienced in all aspects of the sales and marketing process from initial introductions to follow ups and customer service.

Understanding clearly the process of business development and strategic partnerships, Steven is able to drive growth by gathering customer intelligence and translating that into effective business solutions. Having superb communication skills means that he is more than able to build profitable relationships with customers and key decision makers alike.

Steven thrives in a fast moving environment, and is currently looking for a suitable position with a company that values passion, positivity, integrity, and hard work.

Work History

Work History
Mar 2014 - Present

Director of Business Development  

52 Card Media

52 Card Media's creative team is dedicated to elevating brands by leveraging purpose, strategy, design and technology. Every client is different, every customer is unique. Every brand requires a different strategy to promote his or her products and services. To remain competitive, 52 Card Media will go to great lengths to find the best methods and solutions for specific goals.

  • Facilitated growth & generate new business opportunities. 
  • Increased revenue through lead generation, cold calling and online influence.
  • Prepared overall marketing strategies. Implemented and managed marketing budget.
  • Oversaw and directed the efforts of the development team to ensure projects are completed on-time and within set budget. 
  • Drafted detailed website specifications and determine technical requirements.
  • Designed sample page layouts including text size and colors.
  • Created and maintained a social media editorial calendar and posting schedule.
  • Created the social media strategy, planned social media campaigns and worked with other marketing branches to integrate different activities.
Feb 2012 - Mar 2014

VIP Marketing Host

Hakkasan Group (Formally Angel Management Group)

Hakkasan Group has built an unrivaled reputation as a premier entertainment and nightlife company led by an executive team combining over 100 years of experience in the United States, Europe and Asia. With an unparalleled knowledge in the marketplace, Hakkasan  is currently the largest entertainment and nightlife company in Las Vegas, owning, operating and marketing over a dozen venues.

  • Generated revenue through the development and servicing of relationships with existing and potential target guests.
  • Responsible for the quality of service offered to patrons of Hakkasn  Group venues.
  • Effectively handled guests complaints and discrepancies, assure that all guests are dealt with in an efficient and courteous manner.
  • Facilitated all guest reservation requests promptly and without error.
  • Responsible for reporting to all scheduled duties in a timely manner, ensure guests are aware of events and supported the execution of them.
  • Built guest loyalty by exceeding all expectations in service and dependability. Collaborate with all departments to ensure total guest satisfaction.
Apr 2011 - Sep 2011

Account Manager

Greenspun Media Group

Greenspun Media Group has over 60 years of proven dedication to the Las Vegas Valley. Beginning with the Las Vegas Sun, the company has grown to more than 30 publications and a total distribution exceeding 27 million magazines and newspapers.

  • Coordinated and executed successful advertising campaigns for clients.
  • Managed administrative and campaign work within strict budget parameters and timelines.
  • Assisted in devising advertising campaigns that meet client's requirements, budgets and goals.
  • Managed multiple campaigns at a time with various budgets and objectives.
  • Gained increased knowledge on media expectations, creative awareness and social trends.
  • Assisted senior professionals with the formulation of marketing strategies.
Jan 2010 - Mar 2011

Director of Business Operations 

Slidin' Thru

In March 2010, Slidin’ Thru hit the streets with signature sliders marking the beginning of the Las Vegas food truck revolution. Since then, Slidin’ Thru has grown to become not only one of the most popular food trucks in Las Vegas, but also one of the most successful. 

  • Managed multiple successful social media pages through Facebook and Twitter. Maintained trending topics and gained over 15,000 loyal followers and fans.
  • Created and developed all content for social and marketing pushes.
  • Estimated food consumption, placed orders with suppliers, and scheduled delivery of fresh food and beverages.
  • Resolved customer complaints about food quality or service while maintaining relationships with staff and customers.
  • Created successful menu items based on consumer feedback and assigned prices based on cost analysis.
  • Recruited, hired and oversaw training for staff.
Feb 2007 - Jan 2010

Account Executive

Lotus Broadcasting

Lotus Broadcasting  is one of the largest privately owned Radio Station Groups in the United States. Lotus currently owns and operates a total of 34 radio stations in Arizona, California, and Nevada. The formats consist of 16 English, 17 Spanish, and 1 Farsi.

  • Discussed and executed the products, services and advertising requirements/goals of each particular client
  • Assisted with the formulation of marketing strategies Acted as a liaison between the client and advertising agency, ensuring that communication flows effectively through integration and setting up internal and external meetings
  • Oversaw the status of advertising campaigns by meeting deadlines, prioritizing tasks and reporting.
  • Negotiated details of campaigns between clients and agency staff
  • Presented creative work to clients for approval and/or modification.
  • Handled budgets, managing campaign costs and monitored the profitability of accounts
  • Helped to secure new business through generating leads and cold calling. 

Education

Education
2000 - 2004

Bishop Gorman High School 

Las Vegas

General Education 

Skills

Skills
8
Digital Marketing


8
Hospitality 
8
Creativity


8
Problem Solving 
8
Customer development 
10
Good Vibes 

Refernces

References will be provided upon request.