Responsible for managing a cross functional portfolio of optimization initiatives to support Nationwide's 2020 vision of becoming the insurance provider of choice; accountable for streamlining operations and improving the customer experience by leveraging lightweight technology solutions.
- Managing a $36M portfolio with a focus on creating reliable, trusted, and integrated data solutions - to include packaged software and new application development.
- Responsible for managing all external vendors within the Excess and Surplus region (Scottsdale, AZ). Accountable for the selection, performance, and long term tactical partnership with core vendors.
- Providing the overall strategic approach to Organizational Change Management (OCM) to ensure that the portfolio's investment in key initiatives is understood and ties back to the stated objectives and benefits of the organization.
- Managing more than 60 associates throughout multiple business groups (IT, business, Development, Quality, Vendor Management).