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Work experience

Mar 2008Mar 2009

Senior Project Manager

Robert Half International

HCM9 Corporate Upgrade Project Manager

  • Managed the PeopleSoft HCM V8 to V9 merge, upgrade and enhancement project that streamlined HR, Benefits and payroll operations for 15,000 employees and provided internet access to applications.
  • Reduced headcount and HR support costs, brought strategic applications back under vendor support, aligned application infrastructure and security with corporate standards.
  • Improved the project delivery process by introducing a best-practices quality management approach and implementing an offshore development model.
Jun 2003Feb 2008

Senior Project Manager


Oracle Retail Price Project Manager

  • Led the fast-track implementation of Oracle Retail Price for two brands that contributed significantly to a 40% increase in profit in the first quarter in production.
  • Managed a virtual team from eight organizations in ten locations: Oracle Consulting, Oracle OnDemand, Gap Operating Strategy, Gap Brand, Outlet Brand, Gap IT, IBM and Covansys. Delivered under budget and on time to meet retail calendar deadline.

[email protected] Project Manager

  • Implemented PeopleSoft Enterprise Payroll for North America for 140,000 employees, upgraded HCM V7.5 to V8.2, and rolled out self-service applications to employees and managers using PeopleSoft's Enterprise Portal and LDAP integration.
  • Reduced headcount and HR support costs, brought strategic applications back into vendor support, aligned application infrastructure and security with corporate standards.

New Global Financials Project Manager - Project Management Office

  • As a member of the Project Management Office, managed a 5,000-line project plan (MS Project) and other key project deliverables for a three-year, $80M global implementation of Oracle Financials. This implementation allowed Gap to manage their business more effectively, aggressively control costs, and decrease the total cost of ownership of their Financials applications.
  • The project plan was rolled up for executive reporting and used by team leads and the overall project manager for week-to-week management and reporting, critical path management, resource leveling, time reporting, and monthly financial forecasts and accruals.


Business Continuity Planning (BCP) Framework & Methodology - PMO Methods  2007-2008

  • Developed and launched a new framework for implementing business continuity planning as part of the IT project lifecycle, along with new application and infrastructure recovery plan templates.

Store Point-of-Sale System Update (POSabilites) 2007-2008

  • Incorporated changes to POS system used by all Gap brands to enhance employee discount accounting. Utilized onshore and offshore development teams.

Sarbanes-Oxley Compliance Tool (Movaris)  2007

  • Replaced current SharePoint-based tool that manages SOX controls, testing, remediation and audit trails for Gap Inc.

Social Responsibility System 2006 - 2007

  • Managed development of a custom application used by Gap's global factory inspection teams to collect and report on manufacturing vendor factory conditions worldwide, schedule factory visits and remediate vendor code violations.
  • Fulfilled public commitment by Gap Chairman & CEO to improve inspection process and infrastructure.
  • Integrated online/offline solution with a Tablet PC.

Senior Project Manager

Franklin Templeton Investments


Project Manager PeopleSoft Program

  • Directed the global upgrade and enhancements for PeopleSoft HCM and Financials from V7.5 to V8  (June 2002 to March 2003)
    • HR North America and Payroll 
    • Purchasing 
    • HR - Europe
    • Financials Worldwide (GL, AR, AP, Fixed Assets) 
    • HR Self-Service - North America 
    • HR Self-Service - Europe
    • eProcurement to U.S. Employees
    • ProBusiness Payroll and Payroll Interface for Fiduciary Trust
  • Established the initial global high-availability infrastructure for PeopleSoft HCM and Financials V7.5


Infrastructure Resource Management, 2000 - 2000

  • Assured available resources for projects by establishing a project review and monitoring process, including a high-level project plan for all global infrastructure projects.
  • Led weekly project review with senior management and weekly review and approval meetings with project managers.

Global Compliance - Year 2000 Readiness Effort, 1999 - 2000

  • Ensured software was Y2K compliant and certified.
  • Worked with software and hardware vendors to ensure compliance and certification with international regulatory agencies.
  • All software was certified prior to Y2K deadlines; and there were no significant Y2K cutover issues.

Project Manager


Gas Transportation System

  • Project Manager for Pacific Gas & Electric's Gas Transportation System (GTS), a web-enabled custom client/server application used for online natural gas trading, Proxicom's largest development project in 1997 and 1998.
  • This $3.8M project was delivered on time and within budget, meeting regulatory deadlines.
  • Developed and maintained project plan, and ochestrated conference room pilots and user walkthroughs.

Founder & Project Manager

Vision 2000 Technology Consultants

General Management

  • Formed marketing partnerships with software developers to provide hardware and integration services.
  • Established key reseller agreements with Compaq and Hewlett Packard.
  • Developed web-based system design and quotation system.
  • Published a weekly fax newsletter for developers and customers.

Project Management

  • Managed multiple interactive voice response (IVR) system rollouts to Fortune 1000 companies.
  • Managed integration of systems into legacy mainframe and client/server systems.

PriceWaterhouse Consulting Services

Operations Manager, 1992 - 1993

  • Managed administrative staff and technical proposal department for PWC's 70-person management consulting group - including telecommunications, business process re-engineering and client/server teams.
  • Managed migration of Macintosh-based publishing system to Windows publishing environment.
  • Improved proposal content, production quality and turnaround times.
  • Introduced color publishing technology.

IT Project Coordinator, 1991 - 1991

  • Produced key deliverables, signoffs, project plan updates and status reports adhering to PWC System Management Methodology for a custom client/server gas trading application development project at Pacific Gas & Electric Co (PG&E).
  • Maintained project plan and deliverables archive. Project was delivered on time and under budget.




Professional Staffing experience
Public Utilities experienc
Financial Services Industry experience
ERP Infrastructure & Architecture
Retail Industry experience
Project Management Office experience


Project Management Professional (PMP)

Project Management Institute

Social Media Links


  • 17 years of high-level IT and business management experience
  • 12 years of enterprise strategic project management experience
  • 9 years of successful management of global and U.S. ERP projects
  • 6 years of Project Management Office experience
  • PMP Certified Project Manager
  • Financial, human capital, and retail merchandise management applications from Oracle and PeopleSoft
  • Project Budgets from $2M to $28M
  • Waterfall and iterative development using PMBOK, PWC Summit, PWC SMM, PeopleSoft Compass Methodologies
  • Industry Experience: Retail, Financial Services, Systems Integration, Public Utilities, Professional Staffing
  • Excellent project communication skills, superior analytical ability, strong judgment skills

Project Results

Gap Inc.

New Global Financials Project

March 2004

“Your time, dedication and involvement have been critical to the success of the NGF rollout. I deeply appreciate your hard work in controlling our budget, and managing the 5,000-task project plan.

Your work was the glue that allowed the 190-person team to reach our shared goal. Your contributions will have impact on this organization for years to come. Thank you for your personal commitment to the NGF voyage.”

Byron PollittExecutive Vice President and Chief Financial Officer

Exceed Award

Outstanding Contribution to Project Success

February 2005

“The NGF Project Leadership Team would like to thank you for your incredible contribution to the successful implementation of New Global Financials. The finance organization can now operate with a common language across all financial functions and countries. This is a monumental Gap Inc. achievement!”

NGF Project Leadership Team

Awards and Honors

  • Nominee, Robert Half International Circle of Excellence Award - Dedication to Excellence 2009
  • Robert Half International - PMO Award -“For promoting project methodology and value of project and portfolio Management”2009
  • Project Management Professional Certification (PMP), Project Management Institute (PMI) 2009
  • Gap Applause Award – Gap Inc. – BCP Methods Development, January 2008
  • PMO Team Lead – Gap Foundation “Adopt-a-Family,”December 2007
  • Applause Award – Gap Foundation – Aids Walk 2007 Organizing Committee, July 2007
  • Applause Award – Gap Foundation – Aids Walk 2006 Organizing Committee, July 2006
  • Gap Certificate of Excellence – “For outstanding performance and lasting contribution to the Gap IT PMO throughout the Inaugural Year”May 2006
  • Gap “Lizzy” Award – SVP Team Award -New Global Financials 2005
  • Gap Exceed Award – New Global Financials - Outstanding Contribution to Project Success 2005
  • Franklin Templeton Investments Certificate of Appreciation - “For outstanding dedication to Franklin Templeton's Year 2000 Readiness Effort”2001
  • Franklin Templeton Technologies Communications Task Force 2001 - 2002.Advised Management Committee on communications needs within IT.
  • Franklin Templeton Investments Project Management Advisory Committee, 2001 - 2002.Advised senior management on establishment of project management best practices and the establishment of a project management office.

Project Results

Franklin Templeton Investments

PeopleSoft Version 8 Upgrade

"Thanks for your excellent teamwork, planning and execution. A very smooth cutover in a very complex environment - this is a major achievement. Well done!" 

Richard Preece

Senior Vice President

Franklin Templeton Investments

"I would like to commend Steve Griffis and team on the OUTSTANDING deployment. The teamwork was one of the keys to success and Steve built team attitude throughout the process.

The communication was also outstanding throughout the project. This is the kind of project we are all proud to be a part of!"

Bob Trank

Project Manager-DPE

IBM Global Services 

Project Results

Gap Inc.

Oracle Retail Price Project

On May 22, 2008, Gap reported a 40% rise in its first-quarter profit to $249 million, or 34 cents a share, attributing the rise to efforts to, “control inventory to help limit profit-eroding discounts and offset declining sales.”


“Thank you so much for your hard work in making this happen. Our brand business leaders are very pleased and we should be able to see significant margin improvements as a result of this application.”

Wanda MaGap Brand CIO

“This is a big win for us. Thank you for staying on top of this project and resolving the issues so quickly.”

Business Lead

Project Results

Gap Inc.

[email protected] Inc. Project

Applause AwardJanuary 2006

“I want to congratulate you on the successful go-live of PeopleSystems on January 1st. I couldn’t have been more excited that payroll processed successfully. The tremendous value you placed on quality helps us reach our goal of perfect pay every day.

On behalf of the Steering Committee and Human Resources, and the employees in the company you are helping to serve, I would like to personally thank you for your commitment and dedication in achieving this important milestone. Congratulations!”

Eva Sage-GavinExecutive Vice President Human Resources and Corporate Communications

Exceed Award for Quality

December 2005

“We wanted to personally congratulate you on receiving an Exceed Award – recognizing the significant commitment you have made to the first phase of [email protected] Inc.

We so appreciate your dedication to the success of this implementation as well as your true commitment to working together with the many others touching the project.

Steve, thank you for all that you have personally contributed, both in time and effort. It has made such a difference.”

Eva Sage-GavinExecutive Vice President Human Resources and Corporate Communications

Kathy WilkExecutive Vice-President Finance and Administration

Michael TasoojiExecutive Vice President and Chief Information Officer

[email protected] Inc. Executive Sponsors

Year 1 Update

January 2007

"In our first year on PS8 we've issued 3.6 million paychecks/ direct deposits to employees, hired 158,000 new employees, and processed in-house payroll tax data on 280,000 cumulative employees over the course of the calendar year.

In addition, we exceeded our projected 2006 budget savings and achieved substantial expense and FTE reductions as a result of bringing payroll in-house and leveraging PeopleSoft 8 functionality.

A success such as this really does take a team. Please pass my thanks and appreciation on to the many team members in your organization that supported the original PeopleSystems project." 

Jay Anderson

Senior Director

Customer Shared Services Center

Gap Inc.

"Congratulations to all! This is a terrific success story on a complex cross-functional initiative to bring much-needed foundational capability to Gap." 

Michael TasoojiExecutive Vice President and Chief Information Officer

Training & Seminars

  • Oracle OpenWorld, Conference Attendee, July 2008
  • Gap Inc. PMP Study Group, San Bruno, CAMar 2006 – Oct 2006
  • Gap Inc. Principles of Integrity: Managing Pay and Disabilities, San Bruno, CA May 2007
  • PeopleSoft - eProcurement 8.0 - PeopleSoft University, Pleasanton, CA, 2002
  • PeopleSoft - Introduction to PeopleSoft HRMS 8.1 - PeopleSoft University, Pleasanton, CA
  • PeopleSoft - PeopleTools I Rel. 8.1 - PeopleSoft University, Pleasanton, CA, 2001
  • PeopleSoft Leadership Conference Attendee, Las Vegas, NV, 2002
  • PeopleSoft CONNECT Conference Attendee, Atlanta, GA, 2001
  • Microsoft Certificate of Excellence - Microsoft NT Technical Workshop, San Francisco, CA, 1996
  • Product Line Overview, Server Management - Compaq Certified Reseller Training, San Francisco, CA, 1994
  • Edify Basic and Advanced Developer Certification, Installation and Integration Certification - Edify Certified Developer Training, Santa Clara, CA, 1993
  • Introduction to Change Management - PriceWaterhouseCoopers LLP Consulting, San Francisco, CA, 1992