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Stephen R Kraemer

MsCIS, CISSP - Information Technology Leader

My Record of Success

Dec 2016Present

Chief Information Security Officer and Head of Information Security

Ports of Auckland

Auckland, New Zealand

Established a new cyber practice focused on risk reduction and security architecture to protect New Zealand's largest seaport that is preparing for automation of its Terminal Operations in 2019.  Sea port automation is a New Zealand first and one of the first automated ports in Australasia.  Automation and Operational Technology are a new and different threat to Auckland's supply chain.

  • Established a security strategy commensurate with risk and operating model
  • Developed the Operational Technology architecture and complimentary Security Architecture plan for Automation
  • Aligned security spend to risk  and funded multi-million dollar budget.
  • Instituting a world-class Cyber Security Operations Centre for IT and OT security management
  • Chair Ports of Auckland Security Forum driving strategic policy and initiatives in a highly complex governance structure under competing initiatives
  • Translated Cyber Risk Management discussion from IT focus into business risk focus and elevated to board and executive.
  • Established mature security review process for product release
Jan 2016Dec 2016

Chief Information Security Officer


Auckland, New Zealand

Established a new cyber executive practice for a very challenging IT shared services organisation who deliver security to New Zealand's largest healthcare critical care network of 30K users accessing 40K interconnected devices.  An "ambassador for cyber" and a creator of a "culture of security".  Brokered security strategy and policy in a challenging, complex and poorly defined governance and operating model divided across five separate but equal shareholders and differing Key Performance Indicators but sharing a single network.

  • Established a security baseline and strategy to address business operating model and risk
  • Developed security program and published cyber remediation plan
  • Secured and aligned security spend: elevating funding from 0.5 to +5% of IT operating budget
  • Created security monitoring and security operations strategy
  • Chaired Regional Security Forum to drive strategy, policy and initiatives 
  • Matured the Cyber Risk Management capability
  • Instituted a mature security review process for project and product release
  • Advanced key security policy
  • Developed executive security reporting capability


Chief IT Security Officer - US Foreign Service at US Embassies

US Department of State

Embassies World-Wide

A diverse leadership role that aligns ICT and diplomatic initiatives. Direct operations and security management of ~$5M+ data centers in three regions supporting digital, satellite, radio, telephony, mobile technologies on virtualized, cloud based platforms across.  Manage ICT security incident, DR and BCP risk portfolios. Evaluate services pro FISMA, FedRAMP & ISO standards.  Influence cross-government and private industry interlocutors regarding mutual cyber security best practice. Manage operations and security of highly encrypted services. 

  • Champion for cyber security awareness in New Zealand schools and organizations to benefit youth and elderly working in collaboration with (ISC)2, the US Embassy and NZ cyber experts and organizations.
  • Manage security and operations of ICT systems maintaining.
  • Streamlined integration of local and global change control processes resulting in improved work-flow and compliance. 
  • Represent government cyber-security cooperation initiatives.
  • Innovated emergency RF and cellular network providing, secure  fault tolerant communications during mass regional infrastructure failure. 
  • Program management of ICT facets for $35M embassy seismic stabilization project.
  • Transformed operations reorganizing and automating on MS Share Point increasing productivity 30%.
  • Reduced operating expenditures by $100K annually through vendor contract reviews re-negotiations.
  • Successful program management of $700K of (RF) network, data center and PBX upgrade projects for New Zealand and Samoa. 

Director IT Operations - Oracle Australia, Sydney

APAC Product Development - Content Services

Direct global operations and security of Oracle's virtualized, cloud based enterprise content management and marketing systems.  Product management and champion channeling operational excellence and best practices back into defect resolution, documentation and enhancements directly benefiting Oracle customers.  Manage DR and BCP operations.  Provided legal hold and discovery operations for all oracle unstructured digital assets.

  • Reduced costs, increased productivity worth $1M consolidating Enterprise Content Management solutions on UCM.
  • Galvanized relationships between customers and Development increasing enhancements and defect resolution by 400%
  • Directly affected revenue generating customers satisfaction improving product defect resolution rates. 
  • Implemented an Oracle-first Active-Active DR/BCP co-location services for Oracle.Com reducing maintenance costs 25%.
  • Optimized global delivery of content delivery on Akamai cloud Global Traffic Manager resulting in 100% uptime.
  • Improved legal discovery and hold processes leveraging ECM and Search solutions increasing accuracy and speed 40% .
  • Charter member of Oracle's disaster recovery planning and security risk analysis team.
  • Developed high-performance global operations teams.
  • Key mentor to junior managers.

Senior Manager - Oracle, Colorado USA

Content Management Services

Led operations and security management and customer design of critical marketing portals, Web 2.0 and cloud based streaming services hosting the gateways and resources to $2B in direct and channel based annual revenue.  Act as Middleware and DBA security expert.

  • Employed Oracle-first REUI NPA monitoring analyzing, security, performance and end-user experience of
  • Implemented Oracle-first automated failover/load balancing security solution based on NueStar, 3DNS and F5.
  • Reduced operating costs 30% and site availability to 99% migrating Oracle.Com to Web Center.
  • Consolidated assets of forty strategic acquisitions saving $2M/yr. operating expenditures.
  • Innovated Oracle-first enterprise search services providing relevant and accurate search of “ everything Oracle” immeasurably elevating corporate productivity.
  • Migrated technologies from Oracle Portal, to Content Management and WebLogic solutions.
  • Consulted with external customers such as Imperial College, London on Oracle Portal DB scalability.

Oracle Technical Expert - Oracle, Colorado USA

Global IT & Support Services
  • Technical lead managing all of Oracle's critical public facing marketing and collaboration web & data services.
  • Escalation Specialist-responsible for resolving Oracle's most complex database escalations involving corruption, backups and data recovery for external client systems.

Business Analyst - Kiwi Dairies-New Zealand

Information Technology Division
  • Created trust between the Logistics and Information Technology departments that mutually increased IT effectiveness and efficiency by generating a sense of purpose and partnership - vice resentment and resistance.
  • Led technology solutions that successfully integrated $0.5M RF wireless network and logistics applications of newly acquired Manawatu & New Plymouth manufacturing facilities into the centralized Hawera datacenter.

Area Manager - United States Antarctic Program

National Science Foundation - Polar Programs
  • Over-sight of $100M US Government contract providing supporting services for scientists and research from Universities sponsored by the National Science Foundation.
  • Led nine business units and acted as liaise between the US armed forces, the National Science Foundation, the New Zealand Antarctic Programme and the science community.
  • Responsible for the management and safety of five-hundred (500+) souls in often treacherous and isolated environment of Antarctica.

Business Analyst -United States Antarctic Program

National Science Foundation - Polar Programs

Business Analyst Managed complex technical migrations of critical business applications at remote facilities around the Antarctic continent and South America. Instilled confidence and good will amongst management and power users through successful customer relationship management.


Logistics Manager - United States Antarctic Program

United States Antarctic Program

Managed electrical warehouse operations for the United States Antarctic Program at the McMurdo Antarctic Research Facility.



(Student) Doctorate of Computer Science - Cyber Security and Information Assurance

Colorado Technical University

Focused on computer science and information security and assurance topics and an orientation to research and writing at the doctoral level.


Masters in Computer Information Systems (MsCIS)

Regis University - Denver, Colorado

Bachelor of Arts in Philosophical Studies (BA)

University of St. Thomas - Houston, Texas



CCSP - Certified Cloud Security Professional (2015)

CISSP – Certified Information Systems Professional (2012)

NIST – National Institute of Standards, COMSEC & Encryption Certified (FSI 2011)

OCP - Oracle 8 Certified - 2002


Information Assurance for Managers Training - (FSI, Arlington, VA, 2013)

Information Systems Security Officer Training – (FSI, Beijing, 2012)

Satellite Communications Theory – Foreign Service Institute (FSI, Arlington, VA, 2011)

Disaster Response, Emergency Medical Services Training - (FSI, Arlington, VA, 2011)

Citrix MetaFrame Presentation Administration Training - (FSI, Arlington, VA, 2011)

Protocol and Diplomatic Representation Training - (FSI, Arlington, VA, 2011)

RF/HF Radio Systems Theory - (FSI, Arlington, VA, 2011)


National Centre for Cyber Security - Security Intelligence Exchange (Charter member) (2018)

ISC2 – International Information Systems Security Certification Consortium (2012)

LinkedIn Alumni - Regis & St. Thomas Universities