Summary

  • Project managementexperience including resources planning, defining project schedule, monitoring project status, assigning responsibilities to the project team, communicating with project stakeholders to ensure requirements are met
  • Have lead all stages of System Development Life Cycleincluding user requirements analysis, technical (including database) design, application development, system testing, implementation and support
  • Have successfully implemented RIS and integration to PACS at X-Ray and Scanning departments of the hospital. This changes the patient registration from manual to a computerized process. This also facilitates the integration of request ordering in Ward System such that wards can request services from these departments electronically. The integration with PACS and viewing of radiology images electronically helps to implement a filmless hospital which reduce the cost of developing films and is more environmental friendly
  • Have successfully implemented the Pharmacy Top Up System to streamline the replenishment process of frequently used drugs between various departments, wards and Pharmacy. This includes integration with Automated Medication Dispensing Cabinet used in the wards. Pharmacy has complete picture of stock level of drugs in various departments and wards. This facilitates planning of re-ordering of drugs and charging to these departments and wards
  • Lead the implementation of CMS Adaptation Modules, provided by Hospital Authority along with the Electronic Health Record (eHR) initiative, at St. Teresa's Hospital. This saves hospital’s resource to develop the same functionalities in the Hospital Information System (HIS) and will ease the integration of HIS to eHR as common structures and standards defined by the eHR initiative are followed
  • Involved in the implementation of the Clinical Management System at various hospitals within the Hospital Authority.A clinical data framework was defined which provided an easier way for doctors to enter diagnosis information based on different attributes and aspect of the diagnosis instead of using the standard coding system
  • Vendor managementexperience including issuing RFP, evaluating proposals and coordinating between vendors and end users
  • Have successfully implemented the Human Resources Information System to HR department at VF Asia Ltd and all users in Asia region including offices in China, Hong Kong, India, Pakistan, and Bangladesh. The system provides employee self service features like enquiry on personal details, change request to personal details, leave application etc which eliminate the use of paper forms and entries by HR department. HR department will have an integrated view of employee profile, payroll, leave, attendance, e.g. no pay leave will automatically deduct salary from employee etc which saves manual adjustments from HR department
  • Have successfully implemented the Fixed Asset Register System and Debit and Credit Notes System to streamline the workflow of the Accounts department at VF Asia Ltd during the month end process. These systems produce data to be feed into the Accounting System. Depreciation calculations of all the fixed assets in the Fixed Asset Register System are used to feed into the Accounts System instead of doing manual calculation. The transactions of all debit or credit notes issued in the Debit and Credit Notes System are feed into the Accounts System to save manual entries.
  • Have successfully implemented the Trading Partner Management System and Intransit System to over 250 vendors of VF Asia Ltd, including training and application support. This helps to streamline the supply chain process in our distribution centers in US and Europe. Data error is reduced as buyers, merchandisers, vendors, distribution centers are all accessing the same system. Production status and shipment information entered by the vendors are updated to our distribution centers so that replenishment, priorities, logistics etc can be better scheduled
  • Have defined the application development methodology and IT/IS control processes at VF Asia Ltd which are in use by the Global Business Technology department in Asia
  • Working as part of the global Sarbanes Oxley compliance team at VF Asia Ltd, actively lead the IT/IS compliance audit and testing(Sarbanes Oxley Act) in Asia Pacific. No major deficiency is identified by internal and external audit since 2003
  • Integrated HKEx’s AMS/3 with the in-house order management system at Prudential-Bache International to provide straight through securities order processing which shortened the transaction time significantly as manual process to enter transactions to HKEx was eliminated
  • Developed the Investment Services Management System and the Credit Card Bonus Point System at Standard Chartered Bank.The Investment Services Management System was essential to the investment services department in keeping track of the subscription and redemption of mutual funds for the bank’s clients.The Credit Card Bonus Point Redemption System is essential to the credit card department in tracking the bonus points status of the customers

Education

Education
Jan 2008 - Mar 2008

Project Management Professional (PMP)

Informatics Education (HK) Ltd
Apr 2005 - May 2005

Executive Certificate

PKKI, University of Hong Kong (SPACE)

Work History

Work History
Jan 2010 - Present

Systems Analyst

St. Teresa's Hospital

Job duties:

  • Project management of various in-house developed application systems
  • Lead the implementation of HKSAR Government’s Electronic Health Record initiative at St. Teresa’s Hospita and represent the hospital in related discussions
  • Lead a team of 4 developers

Applications:

  • RISThe Radiology Information System is used in the X-Ray and Scanning department of the hospital. It provides functionalities like patient registration, work list, billing, result reporting, integration with PACS etc
  • PACS and filmless hospitalPACS provides intermediate and long term storage of radiology images, also it provides a digital viewing of these images such that the hospital can implement a filmless workflow
  • OGCISThe O&G Computer Information System provides information registration of mother, father and their new born babies during antenatal and postnatal workflow. This system also provides new born babies information to the Immigration Department’s eBirth system for birth certificate registration
  • Admission SystemThe Admission System provides in-patient admission registration and forms the backbone of the Patient Master Index at the hospital. It also provide bed assignment, doctor assignment and bed transfer of patient for each visit
  • Booking SystemBooking systems are provided to various departments for appointment booking and scheduling and facilitate doctors to view their patient’s bookings
  • Pharmacy Top Up SystemPharmacy provides some common frequently used drugs to different departments and wards such that they can administer to the patients quickly without going through prescription in Pharmacy. The Pharmacy Top Up System will help the departments and wards to maintain the balance of these drugs as they are consumed. When the stock level of these drugs drop to a pre-defined threshold level, a replenishment request will be automatically generated to Pharmacy. Pharmacy will use this system to pick and issue these drugs to the departments and wards
  • Inventory SystemThe Inventory System allows different departments and wards to place requests to order sundries items to the hospital’s General Office. The General Office will use this system to pick and issue the sundries items to the departments and wards
Nov 2008 - Oct 2009

Senior Business Analyst

OOCL Logistics Limited

Job Duties:

  • Product development of international logistics and supply chain products and services•    Market research•    Identify business needs•    Solution formulation and design in terms of people, system and services•    Solution packaging•    Product documentation
  • Enhance current product and services to cater for customer’s requirements
  • Drive the business requirements to development team to enhance application systems to align with product and service strategy
  • Provide analysis for management, e.g. revenue analysis

Applications:

  • Podium SuiteA suite of systems to support end-to-end supply chain processes. Supports rule based standard operating procedures that can provide process automation and exception management. The system provides visibility on orders, shipments and inventory. Customers can make use of these information to improve their planning, visibility and performance measurement of their supply chain partners
Nov 2007 - Nov 2008

Client Relationship Manager

Linedata Services (HK) Limited

Job Duties:

  • Analysis of client usage of the company’s products
  • Analysis of client’s current and future plans and identify functionalities in company’s product roadmap that match
  • Project management of enhancements and upgrades to the clients
  • Manage the process of issue resolutions

Applications:

  • Beauchamp FundManagerA portfolio management system that manages portfolio and transactions for hedge funds. Provides straight through processing and end-to-end management from order entry to settlement and custody between front, middle and back office
  • LongViewA multi-asset front office order management system that provides portfolio modeling, electronic trading using FIX, pre-trade compliance and access to different sell-side liquidity sources
Mar 2003 - Oct 2007

Senior Systems Process Analyst

VF Asia Limited

Job Duties:

  • being part of the global Sarbanes Oxley compliance team, lead and responsible for the SOX related testing and requirements for IT/IS operations
  • involve in IT/IS compliance audit (Sarbanes Oxley Act) to ensure necessary control activities are applied, application development methodology are defined and standards are met
  • ensure compliance with corporate standards, rules and regulations
  • project management including resources planning, defining project schedule, monitoring project status, assigning responsibilities to both local and overseas project teams, communicating with project stakeholders to ensure requirements are met, and vendor management
  • provide training of various systems to internal and external customers as well as support to them to ensure issues are resolved
  • vendor management including issuing RFP, proposal and budget evaluation and coordinating between the vendor and end users

Applications:

  • Trading Partner Management SystemA system that manages tracking, packing and shipment of orders. Integrates with the Warehouse Management System in US distribution centers.
  • Intransit SystemA system that manages shipment of orders. Integrates with the Warehouse Management System in Europe distribution centers
  • Fixed Asset Register SystemAn inventory management system that manages the life cycle of different assets within the company from when it is purchased to when it is disposed
  • Debit and Credit Notes SystemA system that manages the creation and approval of debit and credit notes to external customers. Provides interface of ledger entries for importing into the accounting system
  • Human Resources Information SystemA system that handles the payroll, leave application and approvals, training application and approvals, attendance, employee self service etc
Jan 2002 - Aug 2002

Consultant

Hennes and Mauritz

Job Duties:

  • project management including resources planning, monitoring project schedules, assigning tasks to a team of developers
  • involved in every stage of the Software Development Life Cycle (SDLC) including user requirements analysis, business flow analysis, database and system design, development and testing
  • provided technical and functional documentation
  • liaised and managed client’s expectations
  • provided training of the system to the shipping department

Applications:

  • Shipping Application Hong KongA back office system that is used by the shipping department of Hennes and Mauritz. This system is used to streamline the operation flow of the shipping department which captures information related to applying quotas for garments, import and export of garments and fabrics to and form manufacturers, different offices around the world and clients.
Sep 2000 - May 2001

System Analyst

Prudential-Bache International

Job Duties:

  • application support and liaison with stock traders that used the system including Financial Advisors in Prudential-Bache, the customer representatives at the Standard Chartered Bank tele-banking center and dealers
  • system integration of in-house order routing system with HKEx’s AMS/3 system
  • project management including resources planning, monitoring project schedules, assigning tasks to the developers
  • involved in every stage of the Software Development Life Cycle (SDLC) including user requirements analysis, business flow analysis, database and system design, development and testing
  • responsible for technical and functional documentation
  • provided ad-hoc reporting for management and training to users

Applications:

  • Computer Aided Trading System (CATS)It is an internal order routing system between the Financial Advisors, the customer representatives at Standard Chartered Bank tele-banking centre, dealers and senior managers, which is used for day-to-day trading of securities at Prudential-Bache and Standard Chartered Bank.
  • 3rd generation Auto-matching System (AMS/3) integrationIntegration of the AMS/3 from HKEx with CATS providing automatic end-to-end trading including interfacing with the in-house settlement and messaging system.
Nov 1995 - Apr 2000

System Analyst

Hospital Authority

Job Duties:

  • provided application support and liaison with doctors who uses the system
  • administered database
  • maintained an Intranet web site
  • project management including resources planning, monitoring project schedules, assigning tasks to the team of developers
  • involved in every stage of the Software Development Life Cycle (SDLC) including user requirements analysis, business flow analysis, database and system design, development and testing
  • provided technical and functional documentation
  • maintained batch processes
  • provided training to users

Applications:

  • Clinical Management System (Diagnosis and Procedure coding, Operation Theatre Record System) This system is used by clinicians in hospitals under the Hospital Authority. The diagnosis and procedure coding module is a core part of the Clinical Management System. This module is used to record all the diagnosis and procedures done on the patient during his/her visit to the hospitals.The operation theatre record system module is used to record operation details done on the patient during his/her visit to the hospitals.These records form part of the medical database of a patient
  • ICD9CM Coding System Maintenance (Intranet System) An Hospital Authority version of the ICD9CM coding system is used for diagnosis and procedure coding within the Clinical Management System and other clinical systems under the Hospital AuthorityA web site is used to display the information about the coding system and capture change requests from the clinicians
  • Clinical Management System (Reporting module) This system is used by clinicians in hospitals under the Hospital Authority. The reporting module helps the hospital management to analyze how hospital resources are utilized, e.g. length of stay of patients etc
Oct 1994 - Nov 1995

Senior Programmer

Standard Chartered Bank

Job Duties:

  • involved in the whole System Development Life Cycle including user requirement gathering, system design, development, system testing and implementation
  • provided technical documentation
  • provided training to users
  • assisted in developing an application framework in PowerBuilder and specification of programming standards
  • database administration

Applications:

  • Investment Services Management System This system is used by the investment services department of Standard Chartered Bank. The system will keep track of the subscription and redemption of mutual funds for the bank’s clients. It will also calculate dividends for each client based on his/her portfolio
  • Credit Card Bonus Point Redemption System This system is used by the credit card department of Standard Chartered Bank. The system will keep track of the bonus points earned by the credit card customers and record the redemption made by the customers.
Mar 1994 - Oct 1994

Programmer

UBS Warburg

Job Duties:

  • provided application support to management who used the reports
  • user requirement gathering and analysis
  • developed different reports based on criteria from management
  • converted legacy systems

Applications:

  • MIS reportingProvide different reports based on different criteria on the operational data
Sep 1993 - Mar 1994

Programmer

Integrated Enterprise Solutions

Job Duties:

  • involved in system development, testing and implementation
  • provided application support to the users
  • provided training to users in the customer service centre
  • technical and functional documentation

Applications:

  • Telesales SystemThis system is used in the customer telesales centre of Citibank to assist the telesales operators. It will display all the available promotion packages offered by the bank and accept online applications of those packages
  • Information Tracking System for Credit Card Centre This system is used in the credit card customer service centre of Citibank to assist the operators. It will accept online application related to credit cards, e.g. lost card, increase card limit etc, and the information will route to different departments for processing

Certifications

Certifications
Aug 2011 - Aug 2014

Project Management Professional (PMP)

Project Management Institute