Stephen Borgman

Work telephonically with claimants, psychiatrists, therapists, employers and customers to ensure optimal recovery for all psychiatric clinical claims. Review and evaluate psychiatric records and treatment plans for all psychiatric clinical claims, comparing duration control guidelines and clarifying functional inconsistencies in order to determine residual abilities.  Work, when reasonable, with employers, providers, internal clinical staff, and claimants to formulate return to work plans that will help the claimant return to gainful employment.

Facilitated individual and group psychotherapy for an adult population, working in inpatient, partial hospital, and intensive outpatient programs.  Developed and updated treatment plans for assigned clients from admission through discharge.  Provided case management for assigned caseload.  Provided crisis management as needed.

Provided short-term counseling, crisis intervention, and academic counseling to a diverse commuter population.  Presented classroom workshops on stress management, conflict resolutions, acquaintance rape, AIDS/HIV.  Organized health and wellness fairs.  Successfully managed an interdepartmental team of faculty and staff to administer the Noel-Levits Retention Management System to students.  Developed and presented the outcomes for senior management and DeVry staff.  Tracked and showed improved student retention rates.  Winner of the employee recognition and customer service award given by the company founders.

Provided individual, group, and family therapy to teenagers and their families in a residential setting.  Developed intake treatment plans with intake worker and school psychologist.  Organized multidisciplinary staffings, DCFS case reviews, Individualized Educational Plans, and court reports for residential clients.  Co-managed a residential unit of twelve teenage residents and seven childcare staff.  Provided monthly on-call supervision for residential campus.  Served as liaison to DCFS workers, Department of mental Health, juvenile court, resident's parents, psychologists, and school staff.

Additional coursework completed in Anthropology and Communications

The curriculum for this designation ensures that the associate  gains a thorough knowledge of the marketing, administration, and evaluation of various kinds of coverage, and will examine principles, contracts, underwriting, and marketing. You’ll also have an understanding of cost management, pricing, claims administration, policy issue and renewal, government regulation, and fraud.