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Professional Objective

Seeking a career in training and development that reflect my 10 years of experience in public contact, customer service, training, research, events planning, job placement and counseling.

Work experience

Oct 2008Present

Student Mentor- Teacher Education, Science

Western Governors University

Student Mentor- Teacher Education, Science

  • Provide direct, comprehensive program guidance to assigned students
  • Manage students’ academic progress according to university policies
  • Schedule students’ use of learning resources and degree assessments
  • Maintain appropriate documentation of all academic transactions
  • Maintain regular communication with students according to university protocol

 Transcript Evaluator

  • Analyzed official documents pertaining to student records from former institutes
  • Determined what previous credits would be transferable from outside institutes as well as from program to program according to WGU’s standards
  • Constructed training materials to be used by new and current employees
  • Facilitated new employees on processing mail and WGU’s policies and standards
Nov 2004Oct 2008

Supported Living Advisor

Dr. Gertrude A. Barber National Institute
  • Responsible for safety of individuals at work, at home, and in the community and manage many aspects of program development
  • Alerted authorities and key contacts about individuals’ status of health, financial, and housing issues
  • Developed and managed service plans and goal implementation of individuals’ programs
  • Promoted independence, communication, and interpersonal skills of the individuals’ lives
  • Assisted in interviewing and training process, coordinated group events for individuals and organized daily schedules for part-time staff
  • Developed and coordinated Individual Support Plans and implemented and created budgets for individuals
Jan 2006May 2006


International Institute of Erie
  • Organized published articles and awards and restructured the Institute’s library
  • Provided initial contact for refugees upon arrival, located and set up housing for refugees and researched information for citizenship classes
  • Contacted donors and sponsors for non-profit organizations and assisted in coordination of World Refugee Day
Sep 2002Jun 2004

Sales Associate

Best Buy Company
  • Engaged with customers and participated in team meetings
  • Organized and created displays and responsible for transactions and sales



Adam Oldach

Joseph Geppert

LaDawn Jones

Jeff Wayne

Training Certificates


Microsoft Office Suite
CARE System
Microsoft Outlook